Ramada Kunshan — Hotel in Suzhou City

My customer booked me this hotel. I have been staying in many Ramada hotels different countries. This is the first forever Ramada hotel without logo on hotel building. I ask the receptionist that this hotel no longer RAMADA. The hotel changed their name. ||The weather proof in toilet of this hotel was bad. The temperature was cool until you are not willing to take bath at early morning. There was no real hot water provided at morning. only warm water was supplied. ||The air conditional unit in the room doesn't really work.||The tiles on the wall in the toilet is always fallen. I could easily remove the tiles from the wall by bare hand. The maintenance team of this hotel doesn't did a great work. This is quite dangerous. ||More Chinese foods are serve in the restaurant for the breakfast. The western style breakfast is limited choices and the quality is just average. No staff will guide you to a table during breakfast. The staffs in restaurant tidy up all your food when I left my table for another coffee. I have spending 10 mins to search for a table for dining on second day breakfast during my stay. It was very crowed. ||Another strange things that I noticed that it is some rooms number are not arrange in the sequence. I stayed in 2177. My next door is 2103. I found that there another few more rooms number not running in sequence.||No bell boy service is provide in this hotel. I never see any bell boy running to my car during my two days stay.||There is not formal working table provided in this apartment style room. A square dinning table was provided and I used this as a working table. A huge living room and a separate room with bed. ||The worst part is the internet will make you get mad. As the internet is weak until not able to receive any email into my outlook. ||There is no reason for me to come back and I am sure that will ask my customer to book me another that...

My customer booked me this hotel. I have been staying in many Ramada hotels different countries. This is the first forever Ramada hotel without logo on hotel building. I ask the receptionist that this hotel no longer RAMADA. The hotel changed their name. ||The weather proof in toilet of this hotel was bad. The temperature was cool until you are not willing to take bath at early morning. There was no real hot water provided at morning. only warm water was supplied. ||The air conditional unit in the room doesn't really work.||The tiles on the wall in the toilet is always fallen. I could easily remove the tiles from the wall by bare hand. The maintenance team of this hotel doesn't did a great work. This is quite dangerous. ||More Chinese foods are serve in the restaurant for the breakfast. The western style breakfast is limited choices and the quality is just average. No staff will guide you to a table during breakfast. The staffs in restaurant tidy up all your food when I left my table for another coffee. I have spending 10 mins to search for a table for dining on second day breakfast during my stay. It was very crowed. ||Another strange things that I noticed that it is some rooms number are not arrange in the sequence. I stayed in 2177. My next door is 2103. I found that there another few more rooms number not running in sequence.||No bell boy service is provide in this hotel. I never see any bell boy running to my car during my two days stay.||There is not formal working table provided in this apartment style room. A square dinning table was provided and I used this as a working table. A huge living room and a separate room with bed. ||The worst part is the internet will make you get mad. As the internet is weak until not able to receive any email into my outlook. ||There is no reason for me to come back and I am sure that will ask my customer to book me another that...

I visit Kunshan on business quite often and normally stay in another western based hotel about two blocks away. Unfortunately, I was recently forced to stay in the Ramada since the other hotel was full. With just one night's stay, I understood why the other hotel was full and this Ramada had plenty of vacancies. As others have stated, the room I was in was old and worn. But it was clean. Many signs throughout hotel were in Chinese only. Only chopsticks on the table at breakfast. (As I was leaving restaurant, I did see a customer with silverware, so it was available somewhere.) Wifi was horrible. Could not connect to any website. There are no English TV channels. The channel card in the room indicated there were several, but I checked every channel. None available. Maybe at one time this was a true Ramada, but it has now morphed into a less than average facility, without the quality you expect of a western based hotel. One bright spot in the stay was the gym. Very nice, large, well equipped gym. There were no towels available in the gym as you would expect, but...