Hilton Tianjin Eco City — Hotel in Tianjin

Well, how you judge an hotel when almost all restaurants, the gym, the pool and the sauna was closed during your stay? Actually simple, just by the staff. We were there during the New Year holidays when the whole Corona thing just became serious. The first action taken by the hotel was shutting down the aforementioned facilities what was - quite frankly - a huge bummer for us. However, I believe it was necessary. I would guess together with us were approx. 50 other guests at the property. The staff did a great job especially the restaurant team as well as the front desk. After two days they started to check our temperature at the entrance but really tried their best not to bother anyone. Always kind, always polite. ||The rooms are spacious, clean and well equipped. We got complimentary water for us and our son as much as we wanted, got an upgrade to a suite for one night and were overall very satisifed by their attitude towards guests in these difficult times. ||||Our F&B highlight was the Chinese restaurant at second floor (all others were closed anyway). We went there three times to try different things and it was authentic, tasty and propper arranged. The breakfast on the other was a bit dull, not in terms of choice - which was really really good if you are into Chinese breakfast - rather the freshness was an issue. Since there were only a couple of guests, things had no turn over and some fried eggs looked like hours old.||||However, we would recommend this hotel at any time. Since my in laws just live around the corner, the Hilton will be our preferred destination for our future trips. I would like to thank the entire team for trying their best to make our stay as comfortable as possible under given circumstances. ||||Other highlights:||+ beds||+ English movie channels||+...

To celebrate the children's day for my child I selected this hotel to spend the weekend with my families. After spending one night, the next early morning, when I got up and went to the bathroom, I suddenly fell down on the slippery floor and my head heavily bumped into the wall, with my clothes all wet. I was helped by my family to stand up and found plenty of water exited on the floor which led to the accident. We called the hotel and was told that the floor drain was blocked for quite a while. Since they knew the problem, but before the accident they did not give us any warning or take any precaution measures. The most and unbearable thing was the attitude they deal with this accident. The hotel did not give me any apology or comfort during the whole process. Especially the duty manager was rather unprofessional and shirk the responsibility all the time. I tried to call Hilton 400 hotline, but also failed to have any feedback. That is the service offered by HILTON, that is the way they served their customer! ||This experience is a nightmare for me. I got hurt mentally and physically, and my holiday was totally ruined! This was my first time to stay in HILTON and also the last time! HILTON, you owe me...

Kid-Focused Amenities and Activities: The hotel offers a well-equipped kids’ club with age-appropriate games, and supervised activities, letting parents enjoy a moment of relaxation while children have fun. It also provides family-friendly room setups, such as extra beds and kid-sized toiletries, ensuring comfort for little ones.|​|2. Proximity to Family-Friendly Attractions: Located in Tianjin Eco-City, the hotel is within easy reach of top spots (family-friendly spots) like Tianjin Eco-City Wetland Park—perfect for outdoor walks, bird-watching, and picnics—and local science museums that blend education with entertainment. This saves families time on long commutes, making daily outings hassle-free.|​|3. Family-Centric Dining Options: The hotel’s restaurants serve a variety of kid-approved dishes, from mild pasta and crispy chicken nuggets to fresh fruit platters, catering to picky eaters. It also offers flexible dining times and private dining areas for families, avoiding the stress of crowded mealtimes and ensuring a pleasant dining experience for both parents...