Hyatt Regency Tianjin East — Hotel in Tianjin

Check in was greeted by a nice young lady and despite the early check in, I waited like 20 mins to get my room which I am grateful but they struggle with English.|Assigned a suite room which was huge and very nice, thankful the window in living and bedroom can be open as central heating was activated. On day 1, we faced drainage issue with the bathroom and later the main toilet, even a piece of toilet paper cannot be flushed down, we had to call them 4 times over 2 days before the issue was fixed. We dare not use the toilet for "big" business.|Lighting in the sitting area was far too dim as 1 of the bulb fused, hope they can attend to this. For the spare toilet, they have remove the toilet bowl so there is only 1 sink but bad smell was coming from the area where the toilet was previously installed.|There is a subway about 2 mins walk that can bring you to many areas as the hotel is located about 20 mins away from central Tianjin. There are no restaurants or shops near to Hyatt Regency.|Swimming pool was not heated well and the sauna and hot bath pool seriously need to be attended to. Water was luke warm for hot bath and sauna was a huge room and it was off, after 10 mins from switching it on, the steam was not hot due to the huge area. Toilet was poorly maintain as well, no hair conditioner, only 1 liquid for hair and body. No disposable comb was available as well.|Breakfast was average and no their café was not open for lunch and I ordered a pizza from the lobby lounge which took 40 mins & I see other guest sleeping on the lounge café or have their feet up on the sofa. Hyatt Regency is a reputable brand so the whole experience is less than average and make up a small portion by some great...

Both our check-in and check-out was a breeze, efficiently processed by the front office. 2.Room was on par with usual Hyatt’s standard. 3.So happened we were in the room on two occasions when the chamber staff came to clean up. She was chatty and efficient . Kudos.4. Breakfast spread was quite good and service level of waiting staff was generally ok, especially the senior level ones served with a pleasant disposition. Two of the junior ones, even though they did their assigned task, can do with better facial disposition. 5. Food for happy hour in the Club can do with more selection . 6. Love the gym with the view of the swimming pool. 7. Love the ambience in the Chinese restaurant (Wok in the Garden) on the third floor.Overall, the hotel is good value for money with a generally...

My family stayed one night here after the ski holiday before fly back to home country. We booked two rooms, using my World of Hyatt membership rewards. It was one of the best decision to choose Hyatt Regency Tianjin East! The location is near to airport, even not at the center of Tianjin, but a quick walk outside can find a lot of food / shops. High floor view is also nice, even though it may not look that great for the street side when you walk in/out. Close by Metro, and actually we took the metro to airport and 1/5th of the cost of taxi, with no much of walk at all. ||||The food is good too, even though don't have the chance to try the lunch/dinner menu, the buffet breakfast is pretty good and a...