🙌I am international guest and this is my own experience in this hotel .I would say mainly 3 things about my experience 1️⃣location: this hotel is not having 10 out of 10 location because it’s kind of hard for you to find Boba tea shop b/c it far away from the center 🥲🤣2️⃣cleaness and Amenties: this hotel was giving me the feeling of a new and clean ,beautiful design hotel 💗.I really love the restaurant of this hotel because it has a lot of really delicious food even though my families is asian and they are not eating Chinese food much because it too oily and spicy 😅but we just fall in love with this restaurant .we especially love the lobster tofu and the vegetable soup🦞🤤3️⃣ last but not least , their services and the enthusiasm of the receptionist - a young Chinese lady & a tall ,good English men, a Chinese men. they are all really friendly and always try to put effort to help us : to carry luggages, to explain when we ask where we should go to visit and what the food we should eat in the restaurant I just mentioned above, even though some of them are not speaking English but they still trying to translate for us because the menu is all Chinese. 💟🥇🥇✅My cousin bought 2 cakes but luckily he just paid for 1 because the seller said buy 1 get 1 free😚🤤❤️🩹before we check out the hotel , my sister was wearing contact lens but she forgot eyes drop . one of the lovely receptionist drove her by his own car to the shop and help her to buy the eyes drop. She told me she’s been many 5 🌟 hotels but this one is incredible and deserve receive more guest and popularity. 😚lastly the receptionist help us to booked a car for my family five people and some big luggages . this review is so long but I have to mention that the driver is also really enthusiasm . he drove us 1 hour 30 minutes to the skiing place. this is the first time we going to this place so he also helped us . finally he drove us 4 hours to our new hotel in Shanghai .He deserved the tips guys. 🥺ME AND MY FAMILY LOVE THIS EDEN PLATINUM hotel SO MUCH , just a little bit mistake from the beginning is there is no one help us with our luggages when we first enter the hotel, then i asked them for help and they still so willing to do . i was so shock at first but everything was much better so i would still...
Read moreFirst Impressions: A Room That Felt Like a Suite. From the moment I stepped into my room, I was stunned by its sheer size—it felt more like a luxury suite than a standard hotel room! The high ceilings, elegant wooden furnishings, and floor-to-ceiling windows created an immediate sense of grandeur.
There was even a separate lounge area with a plush sofa and coffee table, perfect for relaxing with a book or enjoying room service. Walk-In closet & dressing area, giant bathroom with a deep soaking tub, smart room controls👍
If you love space and luxury, this hotel delivers. My room was so comfortable that I almost didn’t want to leave to explore Wuzhen (but I’m glad I did!). For travelers who appreciate generous room sizes, high-end amenities, and serene views, this hotel is an absolute dream. Hotel breakfast soso to me.
Would I stay again? In...
Read moreWe stayed at this hotel on March 26th. The outdoor temperature was 25°C, but inside the room, it was 29-30°C, and we couldn’t adjust the air conditioning. When we called the reception, they said the air conditioning system was set to winter mode and couldn’t be changed. The air conditioning on the 1st, 2nd, 3rd, and 4th floors was cool, but the upper floors were very hot. The staff’s attitude was not good, and they couldn't resolve the issue for more than a dozen rooms, making it impossible to sleep due to the heat. If open the window,...
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