Pullman Wenzhou — Hotel in Wenzhou

I stayed at this beautiful property on September during a big living show in Wenzhou. The hotel is located around 30 minutes by taxi from train station. Check-in was smooth and without issues. Rom was quite vintage but with all the facilites for a good rest. Breakfast was ok. Normally, It would have been an overall stay, however thanks to Welcome Manager Mr. Ben my stay was unforgettable. I stayed with my girlfriend and prior my arrival I contacted the hotel to make a couple arrangement. Ben, took ownership of the matter and prepare everything. Beautiful welcome ammenity, with super view from 17th floor, simple but touching decoration in the room and some flowers with handwriting note for surprising my girlfriend.||The overall arrangement was just "wow". Ben is truly an asset to the hotel and I hope he can achieve all his goals.||Thank you Ben for making my...

For me, when talking about hotel is the room experience. I do not enjoy the public facility much, si this review was really based on the room only. My room was clean and nice. I even a bit surprised at the beginning with the bed because it is a very huge bed, but eventually I realized that it was 2 twin beds that joined together. And for me it’s not comfortable when you sleep on the middle area. You can only choose either left or right. The light for the room is not bright, which for a bright room lover like me, it’s a no. Toilet is separated from the closet area. And I personally like the shower room because they provide a tower hanger inside. So after you shower you will not make the closet area wet when you have to take the towel on the outside. Other than that, the facilities they provide in the room are...

This is my 103 times checked-in this hotel. I was disappointed for this hotel starting from 2021. They did sink into the below line. This time, seemed they have good improvement. ||There is a setup to welcome me for my 103th checked-in. This is not the main surprising. I noted they put my car number in the parking software which I dont need to go front desk to report my number. This is hidden surprising, means they really read deeper. Then the new manager in breakfast area recognized me and provide me my favorite. By the hidden surprising, I could feel hotel new management team want to do something to make guests feel it. This is good！ I hope the improvement is for all guests, not only for Diamond member. Thanks for Issac, Rita and Mark, they did...