Best Western Premier Wuhan Mayflowers Hotel — Hotel in Wuhan

We were booked in this hotel by a tour group we were traveling with and were not expecting it to be a 5-star experience but this is at best a 2-star hotel by US standards. We had requested non-smoking rooms and were put on a floor designated as non-smoking, but as someone else commented here the non-smoking is obviously just a suggestion. The first room smelled like someone had just put a cigarette out, the 2nd and 3rd room they showed us were no better. The 4th room we took but realized later that it was just better, but still smoke drifted in from the hallway and probably through the circulation of air in the building. The rooms we had were badly in need of updating - horrible stained carpeting everywhere you looked, questionable looking bedding, sheets with tears, no spare roll of toilet paper in the bathroom and the one roll almost gone, a frightening looking shower, and on and on. We would not stay there again but have no idea how good a deal our tour company was looking for when they booked it. We will definitely be telling them to look for something nicer if they book something in Wuhan again. Oh, and complimentary breakfast? Forget it and just find a place to eat. Everything had that look that it might've been left over from last night's buffet or something. Pool was supposed to be open but was closed and the guy who looked like he was supposed to be working was sleeping...

Made a last minute reservation from the USA. The hotel didn't have the reservation so check in took some time. Eventually figured it out. Usually, the check in process if fast and smooth. Room is nice with some typical (for China) burned carpet from cigarettes. Bed is firm but not as firm as many places. Finally, there is wi-fi in the room but it isn't very fast. The breakfast is pretty good. A wide selection of Chinese and Western food. Try the Re Gan Mian (Ruh Gan Me-an) or Hot Dry Noodles, known as a Wuhan city breakfast specialty. Staff knows some English and does a nice job. A huge bus stop outside of the hotel now. Taxis are a little harder to find since the city blocked the entrance to the hotel but go out of the hotel and turn right and you can find a taxi about 1/2 block away. Be prepared to walk to find food but a huge shopping complex is by the subway stop a couple of blocks away. Overall, this is my preferred place to stay in Wuhan for the...

I'm going to assume it's a culture difference, but cleaning and hygiene isn't the best with them hence the three stars. When I got here I had to head to Walmart to buy bleach since I could see black stops in the shower area and by the tub. That was a turn off for me having to come to clean a hotel bathroom. Next the rub in my room was dirty and also the rug on the second floor restaurant is filthy, I'm shocked since this country is lovely and produces so many machinery and cleaning products. The persons who clean the rooms from observing them don't use proper disinfectants which is sad. The high windows need to be cleaned also. The Elevator in the middle stinks, and all three elevators needs to be serviced. The food isn't 100 percent great they need to upgrade their menus and train their chefs (cooks). Especially when people from the Western World staying their. Overall much needed room for...