My partner and I wanted to spend the weekend relaxing in a hotel in central Wuxi, check in in the morning, enjoy the hotel facilities and comfortable bed, and go home in the evening.
Under normal circumstances, IHG does not provide Day Use options in mainland China, but the hotel is very flexible and understands our needs. It arranged early check-in for us and helped us advance the breakfast provided by diamond members from the second day to the first day. We were also given a room upgrade. This really helped our trip.
We received a welcome call prior to check in. During checking in, hotel front desk provided warm service, and we also received a warm welcome from the restaurant staff.
The hotel's suite is very good. We have stayed at every hotel in Wuxi. The suite specifications of this hotel can be ranked among the top three in Wuxi without exaggeration. The design is very simple and clean with large-sized TV and great air conditoner system.
In general, the hotel provides excellent service and IHG members enjoy exceptional recognition and treatment. This is undoubtedly a perfect trip. We will definitely come...
Read moreAs an IHG member, I have stayed in many Holiday Inns, and this has to be one of the best Holiday Inns I have experienced. The hotel staff is nice and friendly, polite, and full of smiles. The hotel lobby can be pretty crowded at times, with guests checking in and out, but the staff remain polite and accommodating.
The location is great, being next to the train station. Being next to the train station, I was worried that it would be messy and dirty, but it was not. The hotel is clean, and everything is really pleasant. The breakfast selection was good.
If there is a downside to the trip is the temperature of the room. I prefer colder room temperature but was unable to adjust the room temperature to something I prefer. However, that is my personal preference, and my partner finds the room...
Read moreThe hotel location is perfect for one who needs to take a train or subway. It shares the undergroud parking with the station, so I can go to the station or the MTR station very convinently. The room is spotless and everything seems quite new. The bathroom is clean and the bed is comfortable. The front desk receptionist gave my two boys one little bag each for presents. They really like it. Some defects: There is no particular channel for IHG member to check in. The front desk receptionist didn't give a welcome address, so I didn't know whether she recgonize my member ship. The receptionist said will send welcome free fruit to my room but it seems she forgot it. I don't think the buffet offers enough different...
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