Doubletree by Hilton Hotel Jiaxing — Hotel in Xiuzhou District

Whenever I work in Jiaxing, I stay here. I think this is the best hotel in the city. With that being said, I think there is room for improvement with the breakfast buffet and staff. Normally the noodle bar at the breakfast buffet had your choice of noodles and veggies for you to put together a very healthy fresh bowl of noodles with minimal grease and a lot of flavor. This time around, there were no veggies to choose from and the server just gave you a greasy oily bowl of noodles. You could put additional oily condiments but there were no vegetables at all. I loved this dish. I also had to hunt down servers to order coffee and request some bottled water. Overall I would still stay here, the location is great, rooms great,...

Whenever I work in Jiaxing, I stay here. I think this is the best hotel in the city. With that being said, I think there is room for improvement with the breakfast buffet and staff. Normally the noodle bar at the breakfast buffet had your choice of noodles and veggies for you to put together a very healthy fresh bowl of noodles with minimal grease and a lot of flavor. This time around, there were no veggies to choose from and the server just gave you a greasy oily bowl of noodles. You could put additional oily condiments but there were no vegetables at all. I loved this dish. I also had to hunt down servers to order coffee and request some bottled water. Overall I would still stay here, the location is great, rooms great,...

I would like to commend your hotel staff member, Fiona Zheng, who assisted in coordinating and ensuring I received the correct passport. She handled the situation very well and demonstrated excellent problem-solving skills. She is responsible and provided great help. She should be acknowledged for her excellent management and ability to resolve the issue of the passport mix-up, even though she was not the one who caused...