HUALUXE Yangjiang City Center — Hotel in Yangjiang City

This is the hotel my clients and I stayed in for our business trips. this August, we were there for the 1st time after Covid-19. our check-in time is always late due to arrival time. (flight + inland travel) the only reason why I wrote this comment now is that I want to really sit and write about this unforgettable experience. in details. Impression of the bathroom/shower room: ceiling got mold on it. Bedroom: had weird smell which I hope it is gone by now.

personal traveling habit is put on "do not disturb" sign asap, and keep it on 24/7. this hotel has two ways to put on this note - one is a light switch underneath your room number (red light means do not disturb, and vice versa). and the regular hanging on door knob sign that says do not disturb. first two days were fine and I was able to get some rest when I returned to my room.

the night before check-out, I came back to my room from long day meeting, and the light switch was on green (which should be red). the hanging sign was gone. I entered my room and found trash on the floor. (which I guess was from the "cleaning lady").

I rushed to the front desk asking why would this happen, since I followed the rule (put up sign and turn on the red light). and my room was not even clean-er than before.

now this is the best part - the front desk person lied to my face when they finally decided to reply to me with something, after confronting them for the 4th time that night.

" the resident from the room next to you saw you put up the hanging sign, and for whatever reason, he took it down. so the cleaning lady did not know that you had a do-not-disturb sign there."

well, what about the red light??? and what kind of person would do that? oh, did I mention that the weird resident guy front desk people told me about, was from the room that I knew, the residents were my colleagues? and they would never do this kind of weird thing.

too many holes in that reply and I was just furious. all I wanted at that time was leaving there asap. made me feel unsafe and perhaps something fishy is going on there.

for people who are considering staying there for business trips, please do have a second thought. or least, be prepared to have random cleaning team go...

This was my second stay at Hualuxe Yangjiang. I was very looking forward to staying here again to stay the very least.

Perhaps some of my expectations shouldn't have been too great?

Let's get the negatives out the way:

F&B - A few things could definitely be improved here:

Compared to Crowne Plaza Hailing nearby, the welcome drink does leave something to be desired. I did expect the option of a glass of red/white wine

During the first night the weather was pretty poor so I decided to stay in and have dinner at the hotel. I was hoping the restaurant on the 1st floor to have a wider international option. however I was only offered an array of deep fried snacks and instant noodles. Quality was pretty poor - chicken was especially dry. The staff were extremely unfriendly compared to other staff at this hotel, they tried to sell me a set dinner promotion but were unable to explain how it should be done on WeChat....

Could someone explain whether the restaurant on 2/F serves western food ? or is this reserved for events only?

There aren't any places where I can order red/white wine

During breakfast, I wasn't offered a table at the members area, but I was given this option during my first stay. So I'm not sure what the standard here should be.

Hualuxe's usual strengths remain though which include:

Friendly staff at check in

Comfortable rooms

Excellent Housekeeping standards

Well maintained pool and gym

Overall, the cons will not affect my decision to stay here again, and I do hope my comments will not be used against anyone at the property. I am looking forward to trying out your dining areas again once they have...

Finding the ideal luxury hotel in Yangjiang is simple. Hualuxe Hotels|| A large hotel with spacious and clean rooms, located on the outskirts of the city, so the rooms are quite quiet, good breakfast, Wi-Fi, free use of the pool, sports fields, beautiful views of the lake.|| Nearby there are several small shops, local cafes and restaurants, 7-Eleven, a shopping center and a massage room.| The hotel is a 5-minute walk from the intercity bus station. By taxi, you can reach the sea in an hour.| Friendly and welcoming staff.| The hotel staff speaks some English badly but somehow they make themselves understood.|| Rooms are equipped with minibar and air conditioning.| The bathroom is very large and offers a shower and a bathtub.|| Guests also have a swimming pool and restaurant for lunch and dinner during their stay.| Hearty breakfast with a variety of sweet and savory.| Hotel usually livelier towards the weekend.| A few steps away offers a music club to be able to spend an alternative weekend.|| During your visit, you should not miss Mandarin Duck Lake Park (0.6 km), a famous attraction within walking distance of the hotel and within easy reach of XinHua BeiLu BuXingJie (3.1 km) and Shijue Temple...