Exceptional Service and Stunning Views: Hilton Fuxian Lake|A Luxurious Sanctuary of Natural Beauty|The Hilton Yuxi Fuxian Lake is an exceptional retreat, perfectly blending world-class luxury with the breathtaking natural beauty of Fuxian Lake’s clear, turquoise waters. The pristine setting offers stunning, panoramic views from every angle and provides an immediate sense of tranquility, making it the perfect escape from city life.|We stayed in a spacious, impeccably clean lake-view suite. The private balcony and deep soaking tub offered true relaxation, but the greatest luxury was the peaceful view of the lake from our room, ensuring an exceptional night's sleep and ultimate comfort.|The Gold Standard of Hospitality: Manager Vivian Li|The true standout of our stay was the absolutely top-tier service. The entire team demonstrated genuine warmth and professionalism, but we must emphatically single out Manager Vivian Li. Her service attitude was beyond exemplary—it was the gold standard of hospitality. She was professional, proactive, and provided such personalized, attentive care that she transformed our luxurious stay into a truly bespoke and memorable experience. Her dedication to guest satisfaction is simply outstanding, and she is a tremendous asset to the hotel.|Superb Facilities and Dining|The facilities are wonderful, highlighted by the magical infinity pool overlooking the lake. The dining, particularly the wide-ranging breakfast buffet and exquisite dishes at the Chinese restaurant, was superb.|Final Verdict|The Hilton Yuxi Fuxian Lake is a destination we cannot recommend highly enough. Thanks to the fantastic setting and the dedication of the staff, especially Manager Vivian Li, we left feeling completely refreshed and rejuvenated. Highly recommended for a perfect, luxury...
Read moreThis property disappointed me solely because it listed an outdoor pool and I booked it solely on that. However, it turns out the Hilton website hadn’t been updated to reflect they no longer have an outdoor pool as it’s been filled with grass. According to multiple staff it was done at the behest of government demands but doesn’t excuse the website not having been updated.||As for the property, Fuxian lake is probably worth a stop for a rest for a day or two to escape the city, but not worth visiting as a destination I would argue unless you are there for outdoors such as cycling for fishing. The property itself is nice, reminds me of a west coast California property even by design and layout. Treated alright as a diamond member, the lounge was unfortunately closed. ||The property does attempt to cut you with a 1000 papercuts with charging for every thing, including things like the on property billiards and tennis rooms which is super disappointing. ||The only reason I am not rating the property lower, is because the F&B manager Lucy He was the only thing that kept the property feeling premium. She was definitely the star of the show when no one else at the property seemed to care or just went through the motions of providing mediocre service. ||Overall, I would give the property...
Read moreThis property disappointed me solely because it listed an outdoor pool and I booked it solely on that. However, it turns out the Hilton website hadn’t been updated to reflect they no longer have an outdoor pool as it’s been filled with grass. According to multiple staff it was done at the behest of government demands but doesn’t excuse the website not having been updated.||As for the property, Fuxian lake is probably worth a stop for a rest for a day or two to escape the city, but not worth visiting as a destination I would argue unless you are there for outdoors such as cycling for fishing. The property itself is nice, reminds me of a west coast California property even by design and layout. Treated alright as a diamond member, the lounge was unfortunately closed. ||The property does attempt to cut you with a 1000 papercuts with charging for every thing, including things like the on property billiards and tennis rooms which is super disappointing. ||The only reason I am not rating the property lower, is because the F&B manager Lucy He was the only thing that kept the property feeling premium. She was definitely the star of the show when no one else at the property seemed to care or just went through the motions of providing mediocre service. ||Overall, I would give the property...
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