Novotel Zhengzhou Convention Centre — Hotel in Zhengzhou

I had a wonderful stay at Novotel Zhengzhou, and I cannot recommend this hotel enough. The facilities were top-notch, the rooms were clean and comfortable, and the location was very convenient.What truly stood out was the exceptional service provided by the staff, particularly Mr. Lee Li at the reception. From the moment I arrived, he went above and beyond to ensure I felt welcomed and comfortable. He was incredibly attentive, professional, and helpful with all my needs, making my stay hassle-free and enjoyable. I am deeply grateful for his support and kindness.Thank you, Novotel Zhengzhou, for a fantastic experience! I will definitely be returning and recommending your hotel to others.Feel free to personalize...

Staff laying photocopy of guest ID on the desk. Do they understand the importance of keeping confidential information of guest ID? The main control of light switches was not working properly. The USB charger was not working. There were holes of bedding sheet. There is glass window between bathroom and bedroom. If you keep bathroom light on ( I always do when staying in unfamiliar places), it keeps the bedroom under the lights from the side of bathroom curtain. No good to try to...

Novetel Hotel Zhengzhou is located in the Central business District of Zhengzhou. Set in a beautiful space, friendly hotel staff although you might to download the Translation app to be able to communicate effectively. The room was big, beautifula with a great view of the city. The breakfast was great too but not included in the room cost. Most TV channels are in Chinese except for BBC. You can rent movies though from the comfort of your bed. It was...