Hilton Zhongshan Downtown — Hotel in Zhongshan

I stayed in this hotel for 10 days from the beginning of August this year, and I have to say that my experience here was fantastic. I stayed in a Luxury King room on the 39th floor, and the view was great. The room's air-conditioning was excellent and the layout and facilities in the room were much more than I expected. The television was 50 inch and HD, and although the selection of English language entertainment channels was very small, the desk area offered a HDMI and USB socket that is connected to the television, so X-Box and Hard-drive full of movies was easy to connect. The room offered both a bath and shower, with the shower offering both traditional and rain shower. the bath sits in a standalone format and the internal walls between the bathroom and the bedroom are retractable offering the ability to open the room up and allow you to relax in the bath in front of the TV! Excellent!

There is both Wi-Fi and a wired ethernet connection at the work desk, and the room is equipped with plenty of plug sockets in U.K, European and Australia/China flavours. Moreover, There is a plug socket next to the bed on the bed-side table, so people with a CPAP machine don't need extension leads. The bed was very comfortable and the bed linens were clean and of good quality. The room was cleaned well each day and the laundry was both fast and well presented on return, packaged in sealed bags.

For the services in the hotel itself.... A few of the staff spoke no English, and whilst that would appear to be a stumbling block, Google translate filled in the shortfall and there were always English speaking staff nearby able to help. I injured myself at work and required a doctor and a few pharmacy trips, but this posed no problems at all. and the staff were able to escort me to a pharmacy just outside the building and also helped me secure the medicines I needed. So, with that in mind, I honestly had no language issues to cause me any problems.

The hotel location and immediate area is excellent, with the hotel being attached to the Lihe shopping mall. The Lihe mall is a large mall, 6 floors high and offers a little of everything. With the 5th floor being food and restaurants, a sit-down meal away from the hotel is possible, and a good selection can be found here. You can also find a Starbucks on the third floor, and a very good electrical store on the third floor also. If you are more a fast-food lover, there is Burger King, KFC, McDonalds & Pizza Hut all located in the same complex as well as a fantastic selection of other non-chain outlets as well offering everything from Coffee & Tea through to Ramen, Burgers and Steak. Immediately opposite the East entrance of the Mall, but still inside the complex you can find a Supermarket called 'BLT'. This offers a great selection of fruit and very closely resembles a European supermarket with a wide selection of goods, mainly imported. This supermarket also sells white goods such as cutlery, plug adapters and such, so little travel gadgets can be found here too. For soft drinks and biscuits, little nibbles like crisps etc. there is a seven - eleven convenience shop at the hotel lobby rear, behind the elevator area, and yet another, slightly larger shop just outside the door. You can also find a pharmacy on the street immediately to the west side of the hotel entrance, less than 150 meters from the hotel door. There is also a well developed department store on the south side entrance of the complex that sells a huge selection of goods, of all sorts. If you require an ATM for cash, you will find a number of banks and ATMs on the North East corner of the outside of the building, out the main hotel entrance and go right approx. 100 Mtrs.

The time I spent in this hotel was very enjoyable and I would definitely recommend it. I will certainly be back as it is now my favoured hotel...

Feedback for Hilton Zhongshan*Good day Sir/Mdm,I have an excellent and enjoyable 15th Wedding Anniversary stay in Executive Suite (King- bed) at Hilton Zhongshan from 1 Dec-2 Dec. Services provided by the staffs were outstanding. Everything was smooth from check in, during stay and check out. I would like to compliment the following staffs for their wonderful service provided by them. Names are shown indicated as below; I definitely will come back here to celebrate our wedding anniversary at this hotel again next year. I would like to sincerely thank you to all the staffs in Zhongshan Hilton especially the guest service manager, front counter, executive lounge and housekeeping for making our stay an enjoyable experience. Thanks and regards.Staff Name: 黄一敏 | Chloe Huang宾客服务经理 I Guest Service ManagerService provided:• Arrange an romantic Executive Suite for our wedding anniversary celebration on 1 Dec• Appreciate the effort to do decoration for our room to make our special day.Staff Name: 吉婷 | Kate JiExecutive Lounge officerService provided:• Warm welcome us to our seats with patience and courtesy • Ensure drinks are served promptly and appropriately.Suggestions:• It would be good if both televisions are replaced with the better ones as I could see intermittent distortion on screen (lose connection intermittently when watching)Best...

Booked a suite and an executive king.  Suite was bigger than what the pics depicted, so happy with that.  Problem was bed room curtain fell down for no reason and my 6 year old son was sitting in the chair underneath the curtain.  Lucky it did not hit him otherwise I would be rating 1 star.  Late check out at 2pm was attained without having to horse trade.  There was no soap (I think the house keepers pocketing the soap for themselves as guests use mainly the shower gel) and that was to get soap was a astronomical task as the person on the phone can’t listen to English.  They brought fork and knife up instead of a bar of soap.  Check-in the guy was polite and made sure my king room was next to the suite so my in-laws were happy.  Breakfast on 3rd floor the gentleman who checked us in was rude.  He immediately brought out the credit card reader instead of listening to what I had to say.  I stood my ground and wait for him to finished before I attacked him with my words.  I paid for 2 rooms and 2 adults in each room and 1 child in each room under 1 meters tall.  Thus I don’t have to pay for anything else.  I am no thief.  Maybe his country men are thieves (sneaky) but I have high integrity and his approach could have been...