Room:||We spent one night here during the long weekend of May 1st holiday, if you travel as couple we recommend you to book the room in the "business area" there are four or five rooms with direct pool access (in Chinese: 水景房), which is more quite compare to the main block. it will take you five minutes to go to the hot springs by walk. ||||F&B||During our stay, the hotel was almost full, they were not able to provide the complimentary breakfast at 9am because the western restaurant was full already, they told us to return at 11am !!?? the hotel should consider a better arrangement in the peak season, they can enlarge the breakfast section in their ball room area. We end up pay for our own dimsum breakfast at the Chinese restaurant.||||We had two dimsum lunch/breakfast and the food are very nice. We took our dinner elsewhere, the hotel provided us free drop off and pick up service which is very kind as we didn't have a car. ||||Hotsprings||The hot springs are big and knowing it is May 1st holiday, we still manage to have some space for our family. the sauna/steam room inside the changing room was awesome. The staff will offer tea for the guest at the hotsprings. ||||Staff||They always greet you with a smile wherever you see them. Most of the staff speaks fluent Cantonese make us feel like home, some of them can communicate in...
Read moreResort is oldish but well built and spaciously laid out in several buildings. Public areas are in good condition/appear to have been renovated and overall, has a distinct Japanese feel. No Bar in Public areas though! Room we were allocated however, showed signs of age and the mattress was hard..no 2 ways about it. Room windows were open when we entered, clearly to clear room of cigarette smoke..still permeated but bearable. Minibar in room but empty. Very satisfactory breakfast buffet and although supposed to open only at 7 am(!), allowed entry at 6.40 for a more limited range of Fn B. Coffee was useless..drink milk tea instead. Chinese Restt in separate building had very good food and not expensive (by S'pore stds)..visitors should eat there at least once, but look at running video to see food choices, some not listed on the physical menu. Service polite and efficient and capable in English. Did not try the hot spring but did have spa oil massage, which was not exactly cheap for China, but good to very good. Marked down from 4 star only because of room standard and lack of a public bar. Stay there for convenience to Chungshan Golf Club..free Golf cart shuttle in 5 mins. 2 X 18s Palmer & Nicklaus designs, in good condition, with excellent fast and tricky (to read) greens. Caddies highly recommended and Class B...
Read moreI was here with family in October of 2015 actually. Cannot choose an earlier month. The hotel room was pretty clean, but the toilet could have been a bit better. For a supposed five star, it was not up to standard in the sense of aesthetics and it looked rusty and not thoroughly cleaned when first checked in. Yet, the attitude of the staff is really good, overall. Very happy with a lot of smiles. The breakfast buffet was just okay. Felt more like a three star breakfast. However, if you were willing to dine in the Chinese restaurant, it was really good. Do get the Chinese style BBQ pork and the duck. Very good. It was not that much more expensive than outside full service restaurants and a lot cheaper than places in the major cities like Hong Kong or Shenzhen. There were a lot of man made hot springs. Maybe, the water is pulled up from underground from a main source, but any herbal treatments were just added herbs placed by the staff. That is what it appears to be because it is impossible to have over fifty choices that were all natural. The wait staff there were consistently ready to help serve you water. Do not get the massage at the hotel. Not the best massage and it was overpriced. They also felt like they wood try to make you feel really guilty into giving them more tip. Do go for the hot springs and the...
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