Hotel Mariath — Hotel in Buenaventura

There’s something about the whole staff that just doesn’t work! The lady in the counter on weekends is so rude! She doesn’t care at all about customer service! But the rest of the staff they are kind, the breakfast is really delicious, the beds are not bad, and the bathrooms are ok too. It’s located in the main av and nearby to the mall but the neighborhood doesn’t feel safe. Conclusion: is a good deal for what they offer, not that much expensive for an...

We stayed there nights in this very clean hotel. Never felt unsafe in the street as some American dude mentioned in a previous review. The guy never even slept here! It is a rough neighbourhood and the street has a lot of traffic but at night it's quiet. Just grab a colectivo to town center and live on low profile. Good beds, nice and clean bathrooms and very friendly and helpfull staff! Thank you all at hotel Mariath! We...

Is not in a safe part of town, but then again outside of down town what is? We're Americans and made reservations by phone, when we got there front desk did said that we should have told him we were foreigners and wanted copies of all our travel documents. He looked upset and I was already. I grabbed my things and...