Hotel Villa Antigua — Hotel in Villa del Rosario

The Villa Antigua was the last chance saloon, as everywhere else in Cucuta was full and the border was closed. If you know its location, you are pretty much prepared for a disappointing experience, as its almost on the pretty rough border. Having said that, the hotel does give a bit of respite from the border chaos.||||The positive about the hotel were the guys on reception, they were very helpful. Wifi was available at the reception area, but I could not access it, nevertheless one of the guys loaned me the hotels laptop so I could get online.||||I suppose once over it was considered in a different light, as it has a nice pool area out the back.||||The rooms are large, simple and have seen better days, and you may be required to share with cockroaches and mosquitoes. Fortunately Cucuta is a hot frontier town, so the lack of hot water is reduced by the fact that the 'cold' is in fact tepid. Unfortunately there was no shower head, to further enjoy the water temperature with. Instead it was just a mains pressure jet. It is possible to park a car outside your room.||||Due to the high volume of guests at breakfast, the buffet had been ransacked and not replenished, with no time to wait around the guys on reception agreed to discount the breakfast from the bill, without any fuss.||||Must remember to book ahead next...

I was in this hotel in Oct. 12th to Oct. 15th (During RedColsi National Event 2016) and I think my stay was well but I have a few points that discourage me about this hotel. The room was airy, confortable and well furnished. This hotel is near to Cúcuta's downtown (avg. 20 minutes by bus) and there exists easy transportation to get to everywhere at Cúcuta. While I was staying here I have problems with the service provided by the employees. The room did not received any kind of cleanliness for a couple of days because the lack of personal and the same it was seen in the restaurant in which no service was offered at noon and in the evening. However I have no negative comments about the breakfast, the food was delicious. I would recommend this hotel for fast staying...

Empezando con que solo le pondré una sola estrella porque Google me lo exige y porque son petfriendly con los gatitos. Del resto, es la peor experiencia que he tenido en un hotel en mi vida. Desde que llegue, la primera habitación que me dieron tenía el marco de la puerta roto, que con tan solo empujarlo se abría la habitación. (Soy tatuadora, y mis materiales son costosos y de gran valor, para dejarlos en una habitación tan insegura) cuando nos cambiaron a otra habitación, al abrir la ducha , la tubería estaba dañada y hacia un ruido espantoso. Lo mismo con la taza del baño apenas se descargaba; ni hablar de la higiene, que incluso encontré un colilla de cigarro en el piso. Al momento de comprar en el cafetín ya sea almuerzos, gaseosas, agua, etc, cambiaban el precio de un momento a otro (no fui la única que le pasó) un día un agua estaba en 2.000 pesos y al siguiente en 4.000 pesos. No daban carta aún cuando la tienen, para así poder cambiar los precios a su antojo. Tratan muy mal al público, al momento de ordenar un plato se nos informó un precio, cuando lo trajeron se informó que el precio era más alto, y cuando se preguntaba por qué, daban muy mal respuesta. Pésimas y descuidadas instalaciones, en mi estadía se cayó una puerta de vidrio que da al cafetín, la cual desde que empecé a hospedarme hacia un chillido. A los dos dias, la puerta no dio más (estaba como aislada) y se cayó, y a la persona que tuvo la mala suerte de estar al lado de esta misma pretendían luego cobrarle la puerta, cuando la falta de mantenimiento de ellos casi le cuesta la vida, ya que era una puerta bastante grande y de un vidrio muy grueso. No pretendo jamás volver a este hotel con tan pésimas condiciones tanto higiénicas, de estructura, de personal ni de amabilidad hacia...