Hotel Pleter — Hotel in Grad Omiš

The hotel is not how it lookes on the website and I dont think it is a four star hotel. We expereienced this hotel as a nightmare. My boyfriend and I had booked for a week, but left after two days. We felt fooled by the hotel in many ways from the beginning. First for the airport transportation we wrote a message on their webpage message box a week before going there, asking for transportation, but got no answer. We send a reminder afteer few days and then they answered it was okay, but when we arrived we had to pay double price for the transport because of late notice, when it actually was that they had not answered on our message. We arrived at the hotel after an nightmare of a transportation, lasting for more then two hours, sitting really bad in an old, smelly car, finding the receptionist talking in the phone for a long time. She excused that, but still she answered an incomming call as we were standing there cheching in. She told another couple that cheked in at the same time the times for breakfast and other things about the hotel stay. We stood a bit behind and as it was babys and small children crying in the reception it was hard to hear what she said. However, she told us that it was the same for us as she had told them. When I later asked for the time for breakfast, she said "I already told you so", and repeated the times. Maybe it was the language that was the problem, but I found it kind of rude. Nevertheless, when we finally cheked in she said that she had to hear with the cleaning lady if the room were finished but we could sit on the terrace and wait and she would come and get us when the room was ready. The terrace was nice and we sat there and ate and drank for a couple of hours, but she did not come. We went back tot he reception she told us that the room had been ready actually, but she did not want to interupt us. We were waiting polite that she should come as she said. In a short time we felt a bit tricked by the hotel and not taken seriously. The hotels advirtise that it is quiet and peacful, and we found it the opposite. The hotel was quite noisy and the beach was overcrowded of people . There were rocks on the beach and no sunbeds. We had a room with balcony and sea view, but the balcony was dirty and really small and the sea view was narrrow. The room was quite ordinary with hard beds, but I do not find it as a four star hotel room.

The Place Mimice is in a cove whitout sunset and the sun disapears early behind the Mountains. Mimice in it self is very beatiful, but there are so many other much more beatiful and peaceful places in Croatia. We found Hotel Pleter and Mimice as a more stressful place and we were glad we breaked the stay at...

Pleter is in a fantastic location but down the bottom of a steep hill (which we were told was like most places in Croatia as the main roads are higher up and often hotels are lower down closer to the waterfront) - this may be an issue if you have problems with mobility. The beach that lines the hotel is wonderful and very secluded - at times it felt like we had our own stretch of beach to ourselves. There is not too many restaurants nearby but a few with a great pizza place that we ate at several times (probably what you would expect not being in a busy area). Brela and Omis are nearby which made lovely day trips out, as well as Split. The hotel is very basic although nice and clean. Staff were a very friendly family however from the night we arrived we were told we did not have two rooms waiting for us like we had booked. Obviously we stated that we expect to have what we had paid for so they still gave us two rooms in the end although they were rather small and had no views whatsoever (either looking out on to a wall or a back walkway). From then on every day when walking through the lobby we were approached and asked if we would consider all joining into one room as by their own mistake they had double-booked families wanting to stay at the hotel. We were not offered a refund for the compromise but instead discounted prices on a fishing boat trip which we were not interested in. We refused as we had paid for two rooms. Despite this they were all still very understanding and kind, we just wish they would have been more professional and organised and didn't burden us with issues every time we saw them. We are looking at visiting Croatia again this year but will not be returning to this same area - 1) simply because we want to experience another area and 2) we would like more options for activities and...

Extremely Misleading – Not a 4-Star Experience

I booked this hotel based on its 4-star rating and polished photos — unfortunately, both are seriously misleading.

While the surrounding area is undeniably charming, the hotel itself is dated and falls far short of modern 4-star standards. The photos suggest a sleek, well-maintained property, but the reality is underwhelming: tired interiors, minimal amenities, and very basic service.

The breakfast was particularly poor — limited options, low-quality ingredients, and absolutely no consideration for vegetarian or vegan diets. Even the coffee wasn’t real coffee, just a machine-made “coffee drink” with little taste.

Our room was exceptionally small, the TV didn’t function properly, the bedding was ripped, curtains were stained and the air conditioning appeared poorly maintained — the filter clearly hadn’t been cleaned in a while. To add to the frustration, the reception staff didn’t speak English, making basic communication difficult for international guests.

This hotel may meet the minimum for a budget stay, but it is nowhere near what you’d expect from a 4-star rating. If you’re booking based on the pictures or the star classification, be prepared for a major disconnect. I would not return and cannot recommend it for travelers expecting comfort, service, or...