Heritage hotel Chersin — Hotel in Općina Fažana

The hotel has a nice rustic look and the breakfast staff, especially the ladies in the kitchen and the young waitress, were very kind. Unfortunately, several issues made our stay less enjoyable. Housekeeping was done only at a fixed time each day, meaning if you were in the room, it simply wasn’t cleaned or restocked (we only had one roll of toilet paper for the stay). On one occasion, the cleaning lady even entered our room despite us asking her not to. The restaurant smell carried into the rooms, and the smart TV was far too slow to be useful. Parking was advertised as free when we booked, but later this changed without notice — it ended up costing €30 for the week. While the atmosphere looked charming, functionality and comfort were lacking, and we wouldn’t choose to stay here again. And knowing there are quite harsh responses to Google reviews, I can say I...

It was a rainy morning, and I wanted to show Fazana to my son and his family. We walked around soaked, looking for a place to have breakfast. This hotel was open, so I entered and spoke to the person at the reception desk. I asked if we could get some breakfast, and obviously we are ready to pay. The person told me that they only serve the guests at their hotel, and I pleaded with him to make an exception and allow us to have breakfast there. The man was very rude and aggressive; I have traveled all over the world and have never experienced such treatment. It looked like a lovely hotel, but this behavior was...

Stayed for 3 nights and it was perfect - the rooms were clean, location is ideal, has a private parking in front of hotel. Breakfast is included in hotel price. Local beer and coffee were wonderful! Place also has its own restaurant, we ate there once and regretted we didn't eat there every day, as it seems to be above avarage compared to Fazana restaurants. Exceptionally friendly staff. We loved the style of this place and would gladly...