Viktorija — Hotel in Općina Seget

Firstly, we have travelled the world, and have expectations, I also accept that there are many good reviews on here. Worth noting. ||This was not our experience. ||we booked through easy holidays, a package deal. So imagine our surprise when we arrived ‘too early’ but that is honestly fair enough, just very bad organising, when our package holiday flight landed in 2 hours before. ||The room, when we eventually entered, was in our experience substandard. It is noted this is a 3 star hotel, which should have a TV Service that works. Appeared the only channels we could get were Croatian and foreign speaking channels such as German, but CNN is the only international English Channel that was working, some of the time, otherwise we had to make do with the no signal graphic, reminder that the English language is the international language, and needs to be catered for. Staff were informed of the reception issues, they did nothing. The balcony is fine, with direct views over the sea and it is pretty, but the hotel should invest in cleaning the curtains, which appear to covered in ‘mould’ and clearly not been changed for a while. ||Another infuriating thing, we pack light as we want to take, for short city breaks, our on board baggage, which is enough. My partner went to ask for an iron and board, only to be advised that they don’t provide them! Really, what kind of hotel is this! Again completely unacceptable… their excuse, people normally bring their own. ||The female who greeted us and served at breakfast is clearly a busy woman, crossed the rudeness threshold a couple of times. my partner asked for hot options at breakfast, her response was ‘ I told you already if you want scrambled eggs you have to ask, I am not going to repeat myself’ unacceptable. ||I came down with the menu in the afternoon, as planned to eat in My room, I made it very clear I would wait for the food and take it up, the response was ‘we don’t allow it’ I asked why, her response ‘why can’t you eat it down here’ in the attitude she clearly has naturally. I was very curt with her, and made it clear she should not be asking those questions, completely incompetent and rude. ||I have never given 1 star, at any of the hundreds of hotels I have stayed at. Because generally I am very patient with staff and credit them with correcting things when they go wrong, even on the worst situations I have always given a 3 star. ||I also question the 3 stars for the hotel. And will be reporting this to the travel company. ||Again, I can see others have had better experiences, and this may just be a blip in service on our visit, and I certainly wouldn’t discourage anyone staying… but courtesy and customer services are a must and were not delivered...

Just spent 7 days in this most delightful of settings, overlooking blue, blue sky and sea, islands and watching the yachts come and go as the sun rises and sets. Every room faces out to the sea, it’s just a question of which of the three floors you have, all via a lift if so desired. The flight path into Split airport- actually much closer to Trogir- can be tracked but fear not any noise pollution: the altitude and wind direction make sure of that. In Trogir, some 20 minutes away via water-taxi, the frequent sound and proximity of the jets is another matter as one identifies the livery and nation of each plan.|The room was great: clean, adequate space for two, a good sized shower room, clean towels on request each day, a most welcome medium fridge for the fruit bought in Trogir market and cold drinks.|The breakfasts had a variety of the usual continental fayre with the addition of pancakes! The evening meals were lovely and an excellent price, even better if you pay a supplement to go half-board, which I would highly recommend as the deal is unbelievable.|But the icing on the cake is Jasna; host, manager, joint owner with her hubby, fluent in English, German, Dutch and Croat! She is extremely welcoming and, when time permits, engaging in a wide range of conversation. Having built up the business as well as the hotel itself along with her husband, she is a most enterprising lady.|Would I go back? Definitely, but book direct and sort out transfers yourself, or thru Jasna. To Split airport, it’s about 20 minutes via the ubiquitous mini-bus. Btw, it’s only 3*...

A family-run hotel, with an absolutely fantastic service. Here you are really being looked after from morning to night. Superb breakfast and delicious dinner, and of course good beer. A decent 3 star hotel with good standard, and has the facilities you need during your stay. The hotel has a nice location with a short walk to the sea, and in my case, I had a room on the top floor at the end with a great view to sea from the balcony. Several of the employees speak and understand several languages, and communication is excellent. Short distance to the sea and boat-taxi to Trogir, and possibilities to borrow sunbeds by the beach for a small fee from those who run the campsite. At the beach there are also restaurants, an ice cream bar, sup-board hire, water-scooter, boats, paragliding, a play park etc. It is also a short distance to several good restaurants and a couple of small shops. Quiet and nice place.| I have no qualms about...