LaMaison | Concierge & Gourmet Serenity Escape — Hotel in Općina Sveti Petar u Šumi

Disgusting ‘hospitality,’ a ruined vacation, and aggression instead of service!

I booked a villa for eight people, clearly informing the host that three of us would arrive first and two more would join later. Instead of a warm welcome, we were met with outright greed: an extra €330 charged for each “additional” guest! Even though we were perfectly transparent from the start, they still nickel‑and‑dimed us.

The real nightmare began when the cleaner found… a used condom in one of the rooms. The host burst in—without knocking—through a “service” entrance, then screamed an ultimatum:

“You must leave the villa today, or I’ll call the police!” As if that weren’t enough, every time we tried to discuss the situation, the host brushed us off with cold rudeness:

“I’m not going to talk to you; I don’t have time—I have other guests.” What kind of “service” accuses you of wild parties and chaos when we were quiet, respectful, and left no trash or broken dishes behind? This was a blatant invasion of privacy and baseless intimidation.

This wasn’t hospitality—it was a horror show. Our vacation was destroyed by greed, aggression, and outright hostility. I strongly advise anyone seeking a peaceful getaway to steer clear of this so‑called villa...

Unfortunately, our experience at the villa was overshadowed by the behavior of the host. She would enter the house without any notice and walk freely through the rooms, even touching and removing our personal belongings. Although the check-out time was stated as 10:00 AM, she began collecting our things from the terrace and bringing them inside as early as 9:50 AM, creating a sense of pressure and urgency.

Prices for additional services were made up on the spot without prior agreement. The listing stated that breakfast and a private chef were included, yet we were charged extra for breakfast. Moreover, the food was not sufficient for all six guests — only four portions were served, and we were told there weren’t enough eggs for everyone.

At check-out, the host acted extremely inappropriately — she began removing our suitcases and throwing them outside the villa gate without our consent, which was very unpleasant.

The villa itself is decent, but the host’s attitude and behavior left much...

What an amazing dream of a house! The host has thought about every single detail: from Dyson hairdryers in every single bathroom to tea selection and board games for couples or friends to never have a boring day, absolutely fabulous. The interior is beautifully as well as purposfully designed so that you get the best out of your stay at this amazing villa. Whether you're looking for a peaceful retreat with your loved ones, or a dynamic stay with your family and friends, the host and her team have you covered. Plus, this villa is located at an amazing location, with no noisy neighbours and beautiful nature. And the night sky full of stars is breathtaking.. My favourite ever...