I have to strictly don't recommend accommodation in this penzion. To be honest, this was the worsenest experience about accomodation in my live ever.
We spent two nights in this pension with my wife and daughter (under 2 years). The reservation was made by our friend in two separate steps so the reservation (via booking) was of two diferent room. We accept responsivity for these mistake.
The communication with owner was very hard. At first, my friend tried to communicate merging orders or change of room. Without success. My friend's wedding was the reason of accommodation so I tried comunicate with mr. Kafroň on my own. I asked him for, if he can declare we will alowed to change the rooms in one step. The reaction of mr. Kafroň was very arogant and rude, there was real possibility of our check-out in 10 a.m. and check-in in other room in 2 p.m. On the other hand I understand the conditions, but on the other hand I hoped friendly attitude and polite behavior.
Durring the first check in, mr. Kafroň was very rude, didn't answer greeting and try to claim extra-money because of our infant. He exactly said, that information on booking.com "does not apply" and he wants to pay more. I had to listed the connditions of reservation (booking.com), where is listed, that baby under 2 years is free. And I had to argued, that these conditions are binding.
After next call of my friend, we were allowed to change rooms sequentially as we were asking for at first. I have to mention, that my friend added some disturbing connotations:
after he had made the reservations, the owner tried to bill more money and allegedly threatened him, that he will charge extra money "because he knows my freinds' card"
rest of our acomodation was without more experiences but in unopleasent atmosphere
I am sad, that our experiences aren't rare. The problem with owner's attitude and behavior are the most...
Read moreHotel Is not for relaxing at all. There is lot od noise from street And other rooms, owner Is acting Aš kind,od you need nothing, in other site he Is very rude. Se spent there 3 nights, couldn't sleep ať all, because room has windows to the street, where you hear cars and same time you hear people talking, walking And using toilet from other rooms. From 6am there are people running on the stairs as in hotel are living workers who came to city for work And they have to wake up early. Rooms Are very used, bed not comfortable. For this money you can have much more better hotels. Web moved from there to very nice hotel in Český Krumlov, price was samé, room new, very clean, perfect breakfast and from room nice terace And garden for our room only. And owner was very helpful and not arogant Aš owner from Penzion Relax Martina. I recomend to you go away from this Hotel. Doesn't...
Read moreA brilliant stay at a brilliant hotel (apartments).||||Stayed here for 2 nights to attend a friends wedding nearby and were pleasantly surprised. The accommodation was brilliant. The apartment was huge and spotlessly clean - far better than your usual holiday self catering apartment.||||The owner was very friendly and the breakfast (included) was a self serve buffet continental buffet style which was good.||||We stayed and travelled by public transport (buses were regular between here and city centre but not as frequent on weekends) but I would probably recommend anyone staying here to hire a car to make transportation that much more easier. Taxis were generally expensive in comparison to other costs and quite hard to come by with a lack of English speakers around.||||However, I would recommend this aparthotel and cseke budejovice as a weekend /...
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