Holiday Centrum — Hotel in okres Chomutov

😊: The view on the lake.. 😢: We did not meet anyone at the reception, neither in the morning nor in the evening. Plasterboard walls and spider everywhere, both on the balcony and in the room. For this money you will surely find better accommodation in the area. Bad experience, there are no pet fees listed on the booking and when leaving a lady came to me in a bathrobe claiming to be a cleaning lady and wanted 500 crowns from me for the dog. Just like that, without any notice before arrival and on hand. Today I got a call that I had two dogs :( , yet there are 2 cameras at the entrance to the building. Worst experience with accommodation in 20 years of...

We stayed there for World Disco dance. Worst hotel. Do not let the photos mislead you.. i had to ask when we checked in that they clean the room. It was terrible. Mould in the room. We stayed 5 days. No room service. 2 toilet rolls for double room for 5 days. Same very old towels in the room. We had no proper linen on the bed. Had to ask for linen. Half of the plugs is open /dangerous and...

הזמנתי חדר ל-2 לילות. מספר שעות לאחר ביצוע ההזמנה ביקשתי לשנותה ולהזמין רק ללילה אחד. לא קיבלתי אישור/תשובה מהמקום ורק לאחר מספר ימים ופניות במייל, אישור לי את התיקון להזמנה. כשהגעתי למקום, במועד ובשעה שהוסכמה, גיליתי שאין איש בדלפק הקבלה ושמספר הטלפון של המקום מנותק/אינו נכון. נסיון ליצור קשר באינטרקום נענה על ידי אישה שאינה דוברת אנגלית. לאחר שבזבזתי יותר משעה בהמתנה ובנסיון ליצור קשר, התייאשתי ונאלצתי ללכת לחפש מוצא של הרגע האחרון, במקום איכסון אחר.

I booked a room for 2 nights. A few hours after making the reservation, I asked to change it and book only for one night. I did not receive a confirmation/reply from the place and only after several days and inquiries by email, I received confirmation of the correction to the order. When I arrived at the place, at the time and date agreed upon, I discovered that there was no one at the reception desk and that the phone number of the place was disconnected/incorrect. An attempt to make contact on the intercom was answered by a woman who does not speak English. After spending more than an hour waiting and trying to get in touch, I gave up and had to go look for a last minute way out, instead of another...