We had a rough traveling day and had to find a place to stay last minute due to many frustrating circumstances. We found the hotel at 09:30pm and wasn't sure they'd be able to accommodate us last minute. However, the receptionist (I think her name was Petra) was so kind and positive that she immediately lifted our spirits and gave us a very good first impression of Czechia. While she was booking us in we also witnessed her multi tasking to assist other guests and we got the impression of a well run and professional hotel. The room was very clean and comfortable and we had the most relaxing rest of our trip at that point. The continental breakfast was also good and also included a wide selection of pastries. For a day that went very rough before we ended up at Varnsdorf unplanned, this hotel became an unexpected fond memory in...
Read moreHow should i start the reception is helpful and caring for your stay, i had booked myself and partner a Jaquzzi that they have in there garden at 11pm and the receptionist was waiting for us and did not forget, it was wonderful. The rooms are 10/10 spotless clean with a beautiful shower. Free Wifi. Free parking. Had a beautiful night sleep. Not to forget the brekfast is fresh, had all the foods you need in a morning procedure. 100% i will be...
Read moreWe stayed at this hotel for one night. All positive impressions were ruined by the breakfast. The sandwich meat was spoiled!!! How is it possible that no one controls this and serves such products to guests. We reported the problem to the reception. The lady only...
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