Hotel MAX — Hotel in Prague

Altogether it was one of the most unpleasant stays I ever had. Let me start by making a list. Really really bad service. No one speaks English and behaves rudely if they can’t express themselves. It is as if it was my fault I went there without knowing their language. Total lackluster attitude and unprofessional behavior. I had to ask to refill shampoo for 3 times, there is no telephone in the room so needed to go to another building to talk to the reception just imagine. The kitchen closes at 9 and if you are late you will have to go to bed without eating anything. The woman in the pub/dining room was rudely yelling at some German guests because they requested to serve them breakfast 5 minutes after the breakfast time closes. That woman yelled at us the next day because I sat on the reserved table though there was no sign or mark in that table thus anyone can understand it’s reserved. She does not speak English and she was only yelling “This is for people” as if we were animals!! The location is literally in the middle of nowhere. If you want to buy a toothpaste you will have to walk for 20 to 30 minutes or take a bus. There is no restaurant or any other place to eat nearby. Cleanliness – the room was not cleaned properly and we found the leftover food from the previous guest in the fridge - Check photo. There was no litter bin in the room. Room design- pathetic!! The toilet is on the opposite side of bathroom. So if you go to toilet and then to wash your hands you will have to go to all way to the other side of the room. The most weird tap I have seen anywhere in the world. The tap on the basin is bigger than the basin itself!! So using it is a huge challenge and water spreads everywhere. It is a mess. Check the photo. The worst at the end of my stay when I checked out I requested to print my boarding passes for the flight and the receptionist refused!! Can you imagine!!?? Bottom-line very rude people and everyone should...

This hotel is situated in a remote location with no shops restaurants nearby. We stayed there only because we were attending a wedding nearby. The receptionist and other stuffs can not speak or understand English at all. The lady in the reception has the most unpleasant and un welcoming receptionist I have ever met. There were no soap in the toilet and we had to ask for this three times then they finally supplied some. There were no telephone in the room so we had to go reception and ask for it. and the reception is in another building. ||The Dining- The restaurant closes at 9 pm. as there were no other shop/restaurant nearby we had to starve the night we arrive. during our check in at 8.30 pm the receptionist said the restaurant remain open until 10.30pm. SO we went to the restaurant around 9.10 pm but the lady in there refused to serve us food saying its closed already. The next day during breakfast, we saw the restaurant lady was yelling at some German guests very rudely because they requested to keep some breakfast for their friend who was supposed to check in few minutes after the breakfast time closes. They ask it very politely but the woman was screaming and acting very rude. The next morning she was yelling at me with same rude manner because I was sitting in a sit reserved for other guests. though there were no sign or indication in any table that it was reserved. If there is no sign then how can someone know which table is reserved. This woman should immediately be sacked. ||Room is basic. No cleaning was done during our three...

We stayed here with children as had to change our accommodation last minute and on the cheap! ||I would say this is a very basic place, but we had fresh towels every day (although damp) and free tea/coffee in the hallway. Mini fridge in the room and central heating. Tv too but didn't work.....||This place isn't near much so be mindful of that. There is a mini market less than a 5min walk away which is ridiculously cheap (so we stocked up on snacks etc) ||To get to Prague city centre you have to walk 5mins if that to the bus stop no.110 and stay on for under 10min and get off at Hejtmanska (not sure if spelling is correct) then walk another few minutes to the Metro Station (Line B) which will take you straight to the centre...all in all about 45mins from start to finish.||This is more like a hostel than a hotel, but if like us you're out all day and night, it did the job.||The receptionist doesn't speak english so we used a translator app (she...