Hotel Viking Aqua Spa & Wellness Resort — Hotel in Frederikshavn Municipality

We came here with my boyfriend to spend my birthday. We only took the spa and tapas, no room. So my experience only portrays the day.

The entrance is very lush and beautiful, relaxing music and pleasant scent. The setup for dressing rooms and shower is interesting with high-quality shampoo and conditioner.

But that's where most of the nice ended for me. The girl with dark hair in a ponytail did not possess a single muscle on her face that could squeeze a smile or a pleasant tone. She was very dull and lifeless. I didn't expect that from the spa that has been awarded across Denmark so many times, and it is also very pricey.

As for the facilities. The pools were nice enough. The saunas didn't offer towels to sit on, which is extremely unhygienic and made them unusable. The outdoor pool was a little inconvenient to get to. Unfortunately, when we got there, the pool was completely filled with around 15 middle-aged men and a few women, probably a company party. They were intoxicated and kept belly flopping into the pool, but the staff never reacted. What is the point of an adult spa if you allow grown men to behave like kids? It was hard for my boyfriend and I to relax in the outdoor jacuzzi and have a conversation when it was so loud and water kept splashing on us. And there were cameras so the staff could have intervened.

When we got the tapas, they were premade in plastic packages. This was extremely disappointing, and we had to go to a separate longue to eat them. There was no water dispenser in the lounge, so we would have to go downstairs for it. The food was okay, but the tapas itself was poorly constructed as it had 8 different cuts of meat, but no vegetables or fruit to balance the flavour. We also received bread, but no butter. This is Denmark, no?

Drinks were also extremely pricey, which I found hilarious considering you already paid a lot to get in.

All in all, I would not recommend this spa for someone who cares for things like luxury and standards. I would recommend it for sure when it is 30-40% off, for then it is just about worth the price.

A lot of the locker rooms were broken, and so was my bracelet as well, so I suspect management has just become lazy after winning...

After 5 stays there I would recommend the hotel to those who are tired of pace of life and exhausted of stresses, thats why need to inhale snd exhale in peace.|I love swimming regardless in or out, husband enjoys bubble bath regardless in or out. |We are both grateful to the kitchen for beautifully arranged 3 course meals in the evening as well as for the decent range for breakfast and its presentation.|The atmosphere is about peace and quiet and the staff is smiling and always glad-to-see (although we've been there 5 times so far and they recognize us hahah:))|A Special and Endless Thankyou for taking into consideration allergies-- before our 1st visit we were asked if anyone has allergy in terms of food. Sadly it is me-- the reception staff wrote it carefully into the system, thanx to which i was served meals without dangerous for me products. It was sooo touching and caring of them.......|The 5th stay is definitely not the last;)|Thankyou...

Stayed here with friends in March 2025. On arrival at the hotel we were greeted by friendly staff and the check-in process was seamless. The hotel, the room, the food, the facilities, (especially the rooftop spa) were all beautiful and an amazing experience. Different types of pools, jacuzzi, hot tub, sauna, steam room, treatment rooms and lounges, social areas, quiet areas, you couldn’t ask for more. We thoroughly enjoyed our stay. Our room was perfect, well lit and comfortable bed. The rain shower in the bathroom was a superb bonus. I was nicely surprised by the breakfast and had not expected such a large selection of food. Really beautiful and very much enjoyed. All in all, a very pleasant and calm experience. Just what was needed. Thank you to all the staff...