Kolding Sportel — Hotel in Kolding Municipality

I made a reservation from the US through Agoda. I was supposed to receive an SMS with a billing link so I could pay for the room and receive my entry code and room number. Despite several attempts and a discussion with the after hours support person, the SMS never came through. I know my phone worked, since that is what I was calling on. They simply had no other way to have guests pay for their rooms, so I was left stranded and had to scramble for same day accommodation elsewhere (at great expense). Hopeless customer support, they really don't care if you stay with...

we paid to enter after August 17th until August 19th, due to traffic we were a day late, so we only used the room for one day. ok it was my fault. Today August 19th we communicated that we wanted to stay, we could not pay because of their payment system. they communicated that we had to vacate, ok we vacated the room and went out with our luggage to the street and in the meantime we managed to pay they offered us the room but the same unwashed sheets, without cleaning the room without cleaning or disinfecting the toilet or the room. I do not recommend in...

In juli vertrokken we op vakantie met ons gezin ma, pa en de twee zonen 19 en 15 jaar. We hadden en extra overnachting in Denemarken geboekt namelijk Sportel Kolding. Normaal konden we pas in de namiddag naar onze kamer maar we hadden de ganse nacht doorgereden met de auto en een trailer met boot erop. Resultaat was dat wij iets voor 8 uur op de parking van het hotel stonden. We wilden dan wel de stad in om te ontbijten en een tourtje te maken. We gingen het hotel binnen om te melden dat we er al waren en dat we de boot op de parking lieten en te horen waar we konden gaan ontbijten. Het personeel zei ons dat we hier konden ontbijten we konden het op de rekening laten zetten en ze keken of de kamer al klaar was en dit was zo dus kregen we direct de sleutel en na het ontbijt konden we ons opfrissen een beetje rusten en dan de stad ingaan dit was zo leuk. Vriendelijk hotel, goede service ,prijs kwaliteit was zeer uitstekend echt...