Stokkegaardens Apartments & Grill — Hotel in Lolland Municipality

The owner is doing monkey business - cheating his paying customers and booking platform. Even if you have a valid reservation (already paid for, and without the possibility of changing or cancelling it), he calls you on the phone and pretends to cancel your valid accommodation (without the possibility of cancel and changing it). Of course, nothing like this has formally happened (no refund or etc.).

Instead, he sells your room a second time to someone else to get more money (he told me this to my face on the spot). In 20 years of using the booking service, this is the very first time such behaviour has happened to me and I am absolutely shocked by it. It can happen perhaps somewhere far outside Europe but certainly not in developed Denmark. When I claimed my valid accommodation, which I paid for, the owner acted arrogantly, without any sign of humility or understanding. On the contrary, I got the impression that he wanted to throw me and my family out of the hotel. Due to the late hour, already paid and valid reservation, a pressure was put on me and my family. Unfortunatelly, I cannot recommend this hotel. Just to conclude. At the time of check in, there was only me and my family in the hotel and 4 people in our booked room...

The best. Before we even arrived we got a call asking if we like to have dinner when we arrived. Food was fantastic, we felt so welcome nothing was too much. Beds supercomfy, room and bathroom very clean and tidy. Breakfast amazing as well. Cannot fault this place. The owners are very friendly and accommodating. All at a reasonable price. We...

Very nicely renovated house, quiet surroundings and good to reach by car. Very friendly tenant who advised me that the price I booked for via the internet was too high and charged me the normal price. So Thanks for this too! (And the excellent Costa-Rica Coffee is...