Menstrup Kro — Hotel in Naestved Municipality

Bad experience from start to end. Having booked, payed and received a confirmation for a room for four persons (two double rooms with a connecting door between) we got to know upon arrival that the rooms was not available. We could instead get two separate double rooms which we would have to pay extra for. I insisted that it could not be right and had to argue for a while before the receptionist gave up and referred to another person that I would have to argue with the day after. This is not a proper way to handle guests. If the room that we had book and payed for online turned out to be not available upon arrival we should have be upgraded automatically with no further charge, as far as I know that is the standard routine in most hotels/car rental companies etc.

A few words about the hotel, this place is actually not worthy being called a hotel. The place is a reminiscence from the -70'ies when most of the rooms seems to have been built. It felt like nothing had been changed or renovated since those days. Furthermore the fitness room was completely empty. The pool table had no balls. In our room the hairdryer was out of order. The electrical contacts fell apart. The tap could hardly be opened for lime and the water pressure was very low. There were no fridge in the room. No telephone to call the reception. The only positive thing there is to say is that the room at least was clean.

There are plenty of very cosy and nice danish "kroer" (hotels) with lots of charm and cosines. This is definitely not such a place. I would not recommend this place to anyone. This place could actually become a very nice place if they focused on the main kro-building (for example focusing on maximum 10 rooms plus a high end restaurant) and abandoned the rest of the barrack buildings with rooms from the 70'ies.

The breakfast buffet had what seemed like home baked very good bread and buns. Unfortunately the marmalades and butter were served in small and boring plastic containers. Some home made jam made of local strawberries and fruits would have lifted the...

Having booked, payed and received a confirmation for a room for four persons (two double rooms with a connecting door between) we got to know upon arrival that the rooms was not available. We could instead get two separate double rooms which we would have to pay extra for. I insisted that it could not be right and had to argue for a while before the receptionist gave up and referred to another person that I would have to argue with the day after. This is not a proper way to handle guests. If the room that we had book and payed for online turned out to be not available upon arrival we should have be upgraded automatically with no further charge, as far as I know that is the standard routine in most hotels/car rental companies etc. ||||A few words about the hotel, this place is actually not worthy being called a hotel. The place is a reminiscence from the -70'ies when most of the rooms seems to have been built. It felt like nothing had been changed or renovated since those days. Furthermore the fitness room was completely empty. The pool table had no balls. In our room the hairdryer was out of order. The electrical contacts fell apart. The tap could hardly be opened for lime and the water pressure was very low. There were no fridge in the room. No telephone to call the reception. The only positive thing there is to say is that the room at least was clean. ||||There are plenty of very cosy and nice danish "kroer" (hotels) with lots of charm and cosines. This is definitely not such a place. I would not recommend this place to anyone. This place could actually become a very nice place if they focused on the main kro-building (for example focusing on maximum 10 rooms plus a high end restaurant) and abandoned the rest of the barrack buildings with rooms from the 70'ies. ||||The breakfast buffet had what seemed like home baked very good bread and buns. Unfortunately the marmalades and butter were served in small and boring plastic containers. Some home made jam made of local strawberries and fruits would have lifted the...

The hotel is faded glory. First we got a room in the second building on the first floor. Dirty carpeting in the hallway, dingy bathroom with a fillty showercurtain and a strange irritating noise from the roof outside. Then, half an hour later, when I asked at the reception what the noise was, we got a new room on the ground floor without questioning or complaining. That room was renovated and much better. The beds and shower were comfortable. |The staff was nice and friendly.||Notice: you have to ask for clean towels and roomcleaning. ||The escape doors were always wide open so anyone could get in, it didn't feel safe for burglary. The breakfast was very good, dinner was average. There is no vegetarian meal on the menu. ||Outside the reception you have a terrace, but if you want to park your car in the neighbourhood of your room you have to move the furniture and the people if they are on the terrace, strange place for a terrace on the driveway. There was space enough on the side of the building. ||The location is okay if you have a car to...