I was really looking forward to my 2.5 week stay in Denmark and I was staying in this hotel all of the time. First of all, I cannot fault the staff, they were super friendly and could not do enough to help throughout the stay.||||Sadly, the hotel was not so pleasant. It is located in the main square in Skjern and opposite the Railway station. Both places are the hang out for the local teenagers and with a bar in the square it is unbelievably noisy from Thursday and over the weekend, with lots of drunks shouting and screaming until 05.00 in the morning. I did not expect total silence but I was shocked just how noisy it is with a window open. The hotel provides ear plugs but even they are useless against the noise. We stayed in October/November which is a quieter period, I can imagine the outside noise being many times worse in the Summer. If you close your window, you face the next problem. The rooms have no ventilation at all. No a/c or way of circulating air. The bathroom has a heated floor which is set at 21 degrees and cannot be adjusted or turned off by you, so the room becomes very uncomfortable. The radiators also are set and after asking for the hotel staff to turn the radiator off, they still came on during the night, making it impossible to sleep. The hotel was full so another room was not possible despite it being requested.||||We were fortunate to have a bath but after my wife had finished the drain was faulty so the bath emptied over the bathroom floor. we quickly had to run down to the bar and ask for help. They gave us extra towels to soak up the water and said that it would be fixed the next day. After it apparently being fixed, the next bath flooded the floor again and after using more towels to mop up the water, we reported it but knew that is had not been fixed properly because when having a shower, water leaked onto the floor. We gave up reporting it.||||Some of our friends experienced power cuts on 2 occasions and were less than happy. The rooms have no storage at all. No drawers fore cloths and apart from 4 x hangers on an open rail, that is all you have. This is insufficient for 1 person let alone a couple. The bed is very comfortable, so that helped when we could not sleep due to the noise or the heat!||||Before we left, we booked a table for 14 people to have a meal in the restaurant. We booked for 19.00 and were asked to look at the menu in advance if possible. There are only 5 choices for the main course (steak, game, burger, vegetarian and a fish dish) and 3 for the starter. 4 hours before we were due to sit down, we were informed that we must make our choices by 17.00. This was not well received because some were uncontactable but we tried our best. 2 hours before, we were informed by a note left outside our room that the meal had been brought forward to 18.30. This was impossible to relay to all due their whereabouts. It resulted in one of the group, walking in from work and immediately having to sit down in work clothes. The food was ok but very expensive for what it was. Perhaps this is the Danish way of doing things but it certainly was not very conducive to a good atmosphere at the meal.||||Clearly others did not have the same experience as us but staying there for 2.5 weeks certainly highlighted the shortcomings. I would not stay...
Read moreTo celebrate my husband's birthday, I booked a hotel package deal consisting of a one night stay in this hotel, whisky tasting and tour in the nearby internationally acclaimed Stauning Whisky Distillery, a three-course gourmet menu for dinner and breakfast buffet for a very reasonable price. The hotel is located centrally on the main street of the town and just opposite of the train station. It is newly renovated and tastefully decorated in black and white hues. The bed was comfortable and room was big enough for two, with a tea and coffee making kettle. Everything looked new and freshly painted.The huge black and white photos of Ringkøbing landmarks, which decorate the white walls of the room complimented the modern interior design. The three course meal served at the restaurant on the ground floor was delicious and innovative in the use of seasonal products coming from the area. It was definitely an experience, which we can recommend to whisky afficionados and food lovers. It is also a great base for exploring the...
Read moreMin familie og jeg havde booket 3 værelser fra 25/5-26/5-2024. Alle værelser blev booket online og bekræftet flere måneder i forvejen. Så vidt så godt.
Et af værelserne blev booket med hund, hvilket også blev bekræftet. Et par måneder før den 25/5 overnattede jeg på hotellet i forbindelse med et firmaarrangement.
Jeg spurgte i den forbindelse, om der var noget jeg skulle være opmærksom på i forhold til reservationen med hund. Svaret fra receptionen var: “Nej, alt er fint”.
Da vi tjekkede ind den 25/5 bliver vi forhørt af en person, der spørger om vi har bur med til vores hund. Det har vi ikke. Herefter bliver der spurgt om vi har kurv med til hunden. Det har vi ikke. Herefter bliver vi belært om, at hunde ikke må være i møblerne på værelset. Det er ikke noget problem, da vores hund er ordentligt opdraget. Herefter bliver vi belært om, hvor stort et problem det er, når gæsternes hunde gøer på værelserne, og vi bliver bedt om at oplyse vores mobilnummer, så hotellet kan få fat på os, hvis vores hund gøer på værelset.
Jeg kan ikke se hvad det vedkommer mig, hvad andre folks hunde gør på værelserne. Jeg forstår heller ikke hvorfor hotellets ønske om bur, kurv og lyde ikke fremgår af deres hjemmeside, eller hvorfor man ikke bliver gjort opmærksom på det, når man direkte spørger, og der gælder særlige forhold for hunde på værelset.
Vi havde også to børn med, som delte et værelse. De skulle dog ikke være i bur, og så vidt jeg ved måtte de også være i møblerne.
En skam at vores ophold skulle starte med sådan en uprofessionel og uforskammet “velkomst”!
Update 14/6-2024. Vedr. usandt og misvisende svar fra “Christian”. Hvis du havde gidet at læse min anmeldelse, i stedet for at digte din egen historie, så kan du se, at jeg bookede værelset på nettet. Se vedhæftede bekræftelse fra dit eget hotel. Det er ingen reference til jeres hundefjendske specialregler.
Da jeg efterfølgende besøgte hotellet, hvilket ikke sker igen, og spurgte om der var særlige forhold vedr. hunde var svaret fra receptionen “nej, alt er fint”. Måske du skulle træne personalet lidt bedre så de i det mindste kender hotellets særprægede og hundefjendske regler.
Der var dog ingen problemer med at betale det ekstra gebyr for at medbringe hunden, så pengene er...
Read more