Rooms are okay, but the service makes up for it. A very nice off grid stay, but yet, you're 2 miles from the center of restaurants and all the noise you want. Surprisingly enough, there is a cigar factory not even 42 walking steps to the right of them, so if you need smokes, don't worry about it, they have tours too. However, just so happen I had already booked my tour at Don Lucas. The pool here is very nice, the hotel.staff is kind, very helpful and the restaurant food is good which is downstairs. They have complimentary breakfast, but be mindful you choose ONE item of thr menu. I am an egg Man, and the omelet with vegetables is sensational, divine, outstanding, get the picture, LOL.. I will stay here again after a few days here, my trip was for a week. Thank you guys, for changing out my.room to a better room, and always smiling. ...
Read moreI gave everything a one because it’s nothing like I expected from phone on instagram and reviews from others. We weren’t welcome in a friendly manners, rooms smells like old and suffocating, no windows or bathrooms air, shower were broken, puddles of water on the bathroom floor when off the shower, no carpet. They won’t give you service of towel until you ask because we stay 4 days, 3 nights. It’s a hotel and restaurant. The worst restaurant I ever been in my whole life, terrible service and the food was soggy and unseasoned. You need a better customer services in your hotel. The hotel also had a pool but we didn’t swim once because it was dirty. This hotel is located somewhere where you’ll feel very unsafe, dark and out of no where. Needs a lot of improvement or you’ll come down to no...
Read moreNot too bad, the place is close to Iberostar, so as I had a training there without accommodation, I stayed here. I don't see why else would people stay here, don't know about interesting sites closeby. The room is correct: aircon, clean bathroom, nice, comfy mattresses on the bed, hot water; there is a tv in the room (super old), and the small lamps next to the bed are just decoration - no light bulbs and anyway it is European plugs :-D so wouldn't plug it in. No humidity smell - big thumbs up! And a small fridge in the room, too. There is breakfast service included, but didn't try. The personnel speaks only Spanish. Correct for the price, which is obviously too expensive, as it is close...
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