Aparta Hotel Monte Vista — Hotel in La Hispaniola

first of all would like to begin with saying the staff and grounds people, and pool guy keep this place really nice, and all very good. The outfit we rented through...nightmare to deal with. First week no light in bathroom, had to use a flashlight, which thank goodness we brought one. Took her over a week to respond to our request for a light, as it was not a normal lightbulb to install. When we first walked in after having had an accident at the airport I did not need to walk in to such shabby quarters. The cupboards were hanging off, and crooked, (which we fixed), The cookware like was something from a camp kitchen, only three burners on stove top worked. The sink barely any pressure for water, hot was minimal. Shower was horrible, barely anywhere to stand in, ( and we are small) big gaping hole on side where I assume a wall should be, water pressure, barely a trickle. Bedroom was sketchy. Found condom wrappers under the bed, in closet and under couch, so never sat on it! so housekeeping is remiss. The pool is beautiful, and well maintained by pool guy. But some of the patrons...ai yi yi... weekends is party party party, they come from south side of island in droves, and Puerto Rico. They take up pool, party, boozing it up, loud partying from decks, pool, and seems to be no one to keep it in control. There are no rules here, so if looking for quiet, don't come here. also the constant array of ladies of the evening (young girls mostly) is very disparaging, and mostly because of lewd conduct from them. We were told when we rented this place that it had certain amenities, there were none. Surf Encuentro Properties. Wow, first of all she text me about a week or two before were were to arrive to let me know the place we originally booked was sold so she put us in another one...wow and that was horrible. I can see why these places go for so cheap. When we could not take it anymore the noise etc. we moved. but also because we were told at one time there was a shuttle as it is written up this way on her site, shuttle to town, well no shuttle, and when we asked Lisa why no shuttle, she said she does not give out that information. Why? Why would you not want your clients to know that? Deceiving? Well we got no money back from her, and we did move, to a more desirable and decent place. I guess you get what you pay for. But be careful who you deal with as well. Would I recommend this place? NO! Even my friend who picked us up at airport, when dropped us off, he immediately went home and said to wife that we need to get out of there. So he spoke to a friend as well as his brother who is manager of a place on the beach in Cabarete. He was helpful in getting us prime location for rest of our winter getaway of 3 months. so we did spend two and a half months in paradise! A bit more pricey, but again...you get what you pay for. Monte Vista is on mountainside of Sosua, and we did not like it, or Sosua. Unless you got a car....don't stay here. you want peace and tranquility...don't stay here. do not deal with Surf Encuentro Properties...

Where should I start first ? The woman at the front desk was very rude and doesn’t act like she cares. The rooms were filthy and infested with ants, flying ants and termites. I seriously don’t know how this place is still open. The rooms are extremely hot the only air conditioner is in the bed room which doesn’t blow out that cold enough air there in no fan in the living room. Be careful dropping pieces of food or dropping juice etc you will have a field of ants I had to ask them for bug spray they gave me a giant can for me to last 2 weeks. I took a shower dried Of with the towel hung it up but the next morning there where so many ants on the towel which I had to spray the towel and they instantly died. NOTE: this place is ruffle around $35/ a night veryyyy cheap don’t waste your time the need exterminators everywhere. They have 1 restaurant at the hotel which they lied on there brochures and said there where 2 the restaurant sucks for breakfast they serves 4 things on the menu you can buy from. The food is very high priced. Another NOTE DONT buy anything from that super market I bought a box of pancakes to cook from scratch got back into my room to cook it and there were so many bugs/insects crawling around in the mix I showed the front desk they didn’t seem to do anything they just said wait until it opens on Thursday and that’s the day we where leaving I was trying to get my money back come to find out the guy in the morning shift lied they are closed Wednesday’s and Thursdays. I WILL NEVER IN MY LIFE stay at this hotel again wish I could give them 0 stars very unhappy with...

This scandal-plagued complex/hotel is among the worst on the north coast in terms of scandals, drama, and ripping its residents and guests off.

The good: a great pool and some great people.

The bad: awful location, far from the beach on a creepy, unsafe road that floods in heavy rain. Awful ditch at the entrance to the parking lot that can take out a transmission.

-lying, unscrupulous, and deceptive management constantly trying to cheat owners and tenants. Misrepresent, change, and lie about prices frequently, then later change them to much more than what first agreed on. They have screwed over multiple people

-lie about services provided to owners, then reduce them while increasing monthly fees. Often refuse to honor contracts, such as not providing a parking space despite contract, lying about providing a service they don't actually provide, etc.

-inconsiderate policy changes and actions, like loud maintenance noises unnecessarily early on weekends on many weekends

-Large common areas unavailable for residents to use due to legal issues between owner and private citizens

-many worse things involving years of scandals and mistreatment of tenants, owners, and staff.

In short, one of the worst places on the North Coast. There are SO many great places and people in this area that there is absolutely no reason to patronize such an awful business run by such awful people. Avoid this place like the...