I recently had the pleasure of staying at 1 Playa Laguna, and I must say that the experience was nothing short of exceptional. From the moment we arrived, we were greeted with warm smiles and outstanding hospitality from Jackie and Rosia that truly set the tone for my entire stay.
The professional staff at 1 Playa Laguna are second to none. Every interaction, from check-in to check-out, was handled with the utmost courtesy and efficiency. The team went above and beyond to ensure that all our needs were met as a family.
The accommodations were immaculate and comfortable, providing a perfect blend of luxury and coziness. The attention to detail in every aspect of the service was evident, from the impeccably maintained rooms to the thoughtful amenities.
Overall 1 Playa Laguna surpassed all our expectations. The combination of excellent hospitality, a highly professional staff, and top-notch amenities made my stay truly unforgettable. I highly recommend this establishment to anyone seeking a...
Read moreI had an amazing time staying at One Playa Laguna in Sosúa! From the moment I booked, Nina was incredibly helpful—she made organizing the trip effortless and was always quick to answer any questions I had. Ben was also fantastic, staying on top of all our reservations and making sure everything ran smoothly during our stay.
The resort itself was spotless, peaceful, and perfect for relaxing. Huge shoutout to Jimmy, Cristina, and Angel for their excellent bartending and warm hospitality—they truly added a fun and welcoming vibe to our experience. The cleaning staff were also amazing and made sure everything stayed in perfect condition throughout our stay.
Security was always present and attentive, ready to assist when needed, which made us feel very comfortable and safe.
All in all, the service was top-notch from every angle. I would absolutely recommend One Playa Laguna to anyone looking for a clean, relaxing, and well-managed place to stay in Sosúa. Thank you to the whole team for making our...
Read moreDON’T RENT THIS PLACE IF YOU HAVE A SPECIAL EVENT!!
We rented this villa for our wedding in June, and the experience was honestly disappointing and even disturbing on many levels.
First, the security that was promised was completely absent, the guards were literally sleeping through the night (we have videos as proof), while we were a group of tourists in a foreign country. We did not feel safe at all (we had to call the police).
During our wedding night, someone threw water over the wall at us, which ended up damaging our DJ’s equipment. This happened around 10:00 PM, even though the listing clearly stated that noise was allowed until 11:00 PM.
On top of everything, the barmaid had a terrible attitude, and I had to complain directly to the manager to get proper service.
This was supposed to be one of the most important moments of our lives. Instead, we were left with stress, broken equipment, and unresolved issues, while the host failed to take real...
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