BIRD NEST Near AUC — Hotel in Cairo

Only Mr. Sabri (the gatekeeper) and Mr. Mohammed showed professionalism and decency. Beyond that, there was nothing commendable about the property.

This was, without exaggeration, the worst hospitality experience I’ve ever had. The apartment was in unacceptable condition: dirty bedding, broken fixtures, neglected kitchen, and a disturbing presence of cockroaches and insects. Customer service was nonexistent — no phone calls were answered, and all communication was restricted to WhatsApp messages copied from a script, with no flexibility, no responsibility, and no human concern. Despite multiple requests, I was denied access to any manager or decision-maker. It felt like dealing with a ghost company hiding...

This place is highly recommended to families -1st of all it’s sooo safe with security and locks in a safe building -the apartments are even better that the pictures -so spacious and well organized -location is in the middle of 90st , which is close to all restaurants, shops, malls and entertainment venues big thanks to Mr. Mohamed Ahmed to his hospitality , he made sure that we had a nice experience and msged us to check if we need anything during the whole...

The property was very clean, all the amenities were available and ready incase we needed anything last minute. Amr, Sabry, & Mohamed Ali have been nothing but great honestly and they’ve been quick to respond to all of our needs. We’ve also had the pleasure of meeting Dr. Mohamed Ayoub, the owner of Bird Nest Lotus Residence and he was extremely welcoming and respectful towards us all. This is our third stay, and we will definitely be...