The brand-new hotel is located in a quiet area of New Damietta and is a pleasantly tidy, well organized and very clean business hotel. ||Though the COVID 19 hygienic measures, such as the face masks, could not be always imposed on the hotel guests, which is understandable in this part of the world, the staff itself was always strictly implementing the hygienic concept and wearing the masks.||The hotel team is extraordinary friendly and helpful, providing kind considerate service. As example, any wish related to a missing, not really essential, item of the breakfast buffet, was organized the day...
Read moreVery poor management skills where the manager was asking the original marriage certificate and he said they don’t deal with soft copies which is weird !!! If the 4 stars hotel manager can’t judge the KYC docs properly , then what you can name this . I don’t advise any one to book this hotel unless you have all docs original & in Arabic language otherwise you will need to translate it into Arabic “the translation should be original docs and has 2 witnesses. BTW, at the end I cancelled my booking and move to another...
Read moreLast time I was here I thought it's only because of the opening and the new manager Mr Mutaz, but this time I found the hotel more beautiful and relaxing, the breakfast is exactly European five stars breakfast with the Egyptian corner felafel and fetter with black honey, the welcoming of the hotel manager and his team was really touching, and I was surprised they remembered my name, I decided to stay more couple of days before going back to Amsterdam and will be back...
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