Royal Tulip Beach Resort — Hotel in Red Sea

After coming to the hotel, we were asked for leaving our luggage in front of the entrance. After reading some reviews we knew the staff at the reception may not be very nice. It turned out that EVERY receptionist was nice, willing to help and smiling, and that the reviews weren’t true. We had to fill out one document before checking in (then we have got local drink) and we received our room. It was room number 2812 (family room), very close to the beach. There were two rooms separated by door, each has own terrace. It was really pretty. Every day men cleaned the room and made nice decorations (animals, flowers) from towels. We always left 1$/day on bed. Every day 1 bottle of mineral water (1.5l) was brought to the room, for the start- 2 bottles. When we asked there was no problem with getting a new mint pack. The luggage was brought to our door, which was a great help. The complex’s very large, as there are 3 pavilions of several 3-level blocks. However, it isn’t a long walk to the restaurant or reception from the beach- a 5-minute walk. The beach is very nice. There is a bar, several places where you can buy souvenirs or a diving center. If you dream of swimming in the sea, it would be better to go to the pier (it is about 700 meters). From the beach, I recommend to walk or lie in the sea. There is a beautiful coral reef at the pier’s end. Especially I recommend you to come in the morning - before breakfast - to do some snorkeling. Then there are a lot of fishes and the sea is quite calm. Really lovely views. During our stay, the red flag was often because it was very windy - it wasn’t a good idea to go far out to sea. There’s a bar on the beach - especially, I recommend eating a pizza there in the afternoon - you choose the ingredients yourself, it is baked for a few minutes. It is really delicious, crunchy. When it comes to the pools - there are several of them. There are also slides, but they are open at specific times. The pools are cleaned in the evening, but the wind probably causes leaves or sand in them anyway. Such nature! It didn't bother us. The pools are not deep - they are 1.35 meters (except for the paddling pool). There are 2 swim-up bars. I recommend the one closer to the slides. There is very nice, smiling waiter, Mohamed, who leaves every day at 10am, takes orders, and then brings them to you. When he knows the guests, the drinks are already waiting at the table at 10 am! He perfectly remembers the names of guests, often jokes. Importantly, contrary to appearances, he is nice even when he does not see any banknote. Full professionalism. When it comes to SPA, there are several men around the pool, offering massages or treatments. We decided to get massages (one - $ 25). It lasted 50 minutes - no pain the next day. Really nice relax. There is also a gym there. Unfortunately, some equipment didn’t work, but there was a place to practice, so I have no complaints either. The food was very varied and tasty! The waiter Mohamed and Ahmed C. in particular deserve thanks. When ordering drinks, they managed to go to a completely different place so that we could get what we wanted. Unfortunately, not every waiter was like that, for example when ordering soda. Very tasty juices for breakfast with fresh fruit, I also recommend individually made pasta for lunch/dinner. As for the bar at the reception, the service is first class! The best is Mr. Ahmed! (we found out, he has been working there since the end of May / beginning of June). It’s rare that a waiter really cares about the guests and always asks if all is good. There it was 😊. We never waited long for drinks! There was no situation when he suggested getting a tip. He was always smiling. Sitting inside the bar you could see that he was the most hard-working. ​​He made our stay better without any doubt!!! 1 free dinner per stay is offered at La Taverna, there food’s also good. Animators are super friendly. Thank you so much for great holidays. Hope to...

❌ WARNING: Bed Bugs, Toxic Drinks, and Fake “5-Star” Experience

We just returned from Casa Mare “5-star” hotel — and honestly, it was the worst vacation experience we’ve ever had. If you value your health, sleep, or basic respect — avoid this place at all costs.

We arrived at night around 2:00 AM. Instead of being checked in, we were led to a restaurant where the only “meal” was cold chicken nuggets and fries. We finally got a room at 5:00 in the morning — after almost three hours of waiting and several complaints. The first room had a strong paint smell, twin beds, and even a baby bed, although we’re a young couple without kids. After asking for a change, we got a room with a double bed but an even worse location — ground floor with a “garden view” that was literally a wall two meters away.

From the very beginning, it was clear that the management doesn’t care about guests unless you pay extra. They constantly push you to buy “VIP access” for €75 per person just to get bottled water, Wi-Fi, and basic treatment — things that are standard in every 4-star hotel in Egypt. Without that, you’re treated like a second-class guest.

The food is a complete disaster. Everything is made from the cheapest ingredients, heavily reused, and tastes the same every day. They try to fake “variety” by cutting the same sponge cakes or puff pastries into different shapes — all soaked in sugar syrup. What looks like 10 different dishes is actually the same food repeated five times. They cut fruits and salads as it was a cook show... looked poor and pathetic. Every day: ground beef in different shapes — “kofta,” “meatballs,” “burger” It’s ridiculous. The so-called “fish stand” advertised tuna and barracuda, but when we asked, they offered us small mackerel, and kept promising tuna “in 5 minutes” — for over an hour (there was not tuna at all, just a fake advertisement) Total disrespect.

The grill station was another joke: empty trays, cooks standing around chatting, and only oily vegetables available. And the top absurdity — an “Indian kebab” that was literally beef goulash. For context — cow is sacred in India! That sums up how little they know or care about what they serve.

Now the worst part — bed bugs. After several nights, we woke up with red itchy bites in a chain pattern, clearly bed bugs. Reception told us “it’s just mosquitoes” and refused to investigate. Only after insisting, they moved us to another room. Few more couples reported the same! Completely unacceptable! The most cynical is that next day they moven in our previous room new tourists.

As for drinks — the alcohol is undrinkable. Wine smells and tastes like paint thinner, cocktails are made with cheap local spirits, and even soft drinks taste off. We had stomach problems after drinking beer, which stopped immediately after we quit drinking it. That says it all. Only bottled water, don't play with your health.

Cleaning staff were polite and did their job, but that’s the only thing working here.

This hotel should be downgraded to 3 stars at best.

👉 We travel a lot and know what to expect from Egyptian resorts — but this one is a fake 5-star trying to milk guests for every euro.

Never again. Save your money, nerves, and health —...

One of the Worst “5-Star” Experiences Ever – Avoid Casa Mare||We’ve just returned from Casa Mare, and unfortunately, it was one of the most disappointing trips we’ve ever had.|If you’re expecting a 5-star resort experience, you will be terribly let down.||We arrived late at night, around 2:00 AM, tired after the flight. Instead of receiving our room, we were led to a restaurant where the only food available was cold chicken nuggets and fries. We finally got a room close to 5:00 in the morning, after several hours of waiting. The first room smelled strongly of paint, had twin beds and even a baby bed (though we are a young couple). After requesting a change, we were moved to a different room — same issues, just with a double bed and a “garden view” that was literally a wall two meters away.||The first impression set the tone for the entire stay. The management seems completely disorganized and focused mainly on selling “VIP packages” (€75 per person) for basic things like bottled water, Wi-Fi, or better treatment. If you don’t pay for the upgrade, you simply get ignored.||The food is honestly the weakest point of this hotel. Every meal looks different but tastes exactly the same — all made from the cheapest possible ingredients.|Breakfast, lunch, dinner – same dishes recycled in new forms. The desserts are just sponge cakes or puff pastries soaked in sugar syrup, presented as ten “different” options that are actually the same. It’s fake variety.||One evening, there was a “fish stand” supposedly offering tuna and barracuda. In reality, it was just small mackerel, and after an hour of checking back, there was still no tuna. Another day, the “grill station” was practically empty while the cooks stood around chatting. And the biggest absurdity was the “Indian kebab” – which turned out to be beef goulash. It would be funny if it weren’t so sad.||The alcohol is another disaster. Wine smells like paint thinner, cocktails are undrinkable, and even the beer caused us stomach problems that disappeared only after we stopped drinking it. Soft drinks and coffee are just as bad.||As if that wasn’t enough, we started waking up with itchy red bites appearing in a chain pattern – clear signs of bed bugs. When reported, reception said, “These are mosquitoes,” and refused to take action. Only after we insisted were we moved to another room, losing half a day of our holiday in the process.||Cleaning staff were polite and did their best, but that’s about the only positive we can mention.|Yes, the reef is beautiful, and there’s a good kitesurfing spot nearby — but those are the only two redeeming features of this resort.||In summary:| • Reception & management: 1/10| • Food: 1/10| • Room: 6/10 (after change)| • View: 1/10| • Alcohol: 1/10 (beer 3/10)| • Clean service: 8/10| • Reef: 9/10||This hotel is not a real 5-star property — it’s a low 3-star at best, hiding behind marketing photos and false promises.|We’ve stayed in many Egyptian resorts before, and this one is by far the most disappointing.|Would never return and cannot recommend...