Positives: 1- you have a lot of shops right at the gate, you won't need to use the car at all for food or groceries. 2- security is good. they validate everyone coming in or out, also they keep an eye for any lost children or any misconduct inside the resort. 3- I believe the resort is for families only, very suitable if you have kids or for a whole family trip. 4- I have to say that when I reported any issues with the chalet, the management cared to fix them quickly. they were responsive.
Negatives: 1- The chalet furniture is very old and not maintained at all. 2- The kitchen was very dirty, the garden of the chalet was full of cigarettes and plastic items. House keeping cleaned the room when asked, but said the garden was not their responsibility, so we couldn't use it during our stay. 3- in general, the pools and the whole resort could be cleaner. 4- the Beach is not suitable for bathing, very shallow & full of rocks. 5- They have a different beach for Owners only, so if you are a poor guest like me, the security will ask you to not even touch the owners' exclusive...
Read moreGate Security is very bad, unprofessional, rude , doesn’t know how to deal with guests Doesn’t care for old people and kids Cannot handle the gate smoothly Fabricating the situation to show themselves innocent, stand with each other like gangs Very bad organization I do not recommend the place at all with the same staf Person at gate are totally unprofessional, shouting and claim things didn’t happen and unfortunately supported by his supervisor ( only one was very nice and polite ) I was surrounded by more than 10 people of security, terrifying my family, didn’t allow me to get in however i had a reservation, the chief left me and didn’t want to discuss or even listen. I was with my family and kids. Forced to apologize for things i didn’t do just to enter and have rest after long travel while driving. Beach is not sandy full of sharp rocks Room service managed by the resort itself and they get 500 LE from each guest however how many days you stay, even if one day. The chalet was unclean full of insects ( ants and...
Read moreit`s a resort with an Asian style, consist of apartments in c shaped blocks the building contains of 3 "2 apartment" floors, when i went there it was still under construction and considered to be "not opened", there are 1 supermarket there and 1 food restaurant, during my journey which is 2 days, we suffered from a major problem with water supply as the main line water pipeline was broken and they actually leaved the issue to one plumper, sea is not good for swimming as there are tons of little rocks and heards of little black Paracentrotus lividus and jelly fishs. pros : good building design, a very nice water park, pools for kids, a good restaurant and grocery store, close to points of attractions, like mountain view. cons: bad infrastructure, confusing street design, awful beach "only good for relaxing or fishing" , bad apartment design and poor finishing quality " i wasted half an hour trying to lock a...
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