Mora Heights Hotel — Hotel in South Ethiopia Regional State

A Terrible Experience – Avoid Mora Heights Hotel!||I made a reservation at Mora Heights Hotel 10 days in advance for a 2-night stay during my visit to Arba Minch. To ensure everything was in order, I called three times to confirm my booking and asked if they provided an airport pickup, especially since I was traveling with my 1-year-old baby. The receptionist assured me that while they didn’t have a dedicated pickup service, they could arrange a car for me. I also asked about payment, and she confirmed that they accept payment on arrival and that my booking was confirmed.||||Unfortunately, none of that happened. I had to take a Bajaj from the airport to the hotel, only to face an even worse situation upon arrival.||||When I tried to check in, the receptionist claimed I had no reservation. I showed my call history as proof, and after several minutes of confusion, he suddenly admitted that I did have a reservation—but it had been canceled for an unknown reason. His explanation? He claimed that the female receptionist I spoke to over the phone was not actually a receptionist and had registered my number incorrectly, leading to my booking being canceled.||||To make matters worse, he bluntly told me there were no available rooms and that there was nothing he could do—without a single apology! Instead of trying to help, he just stood there, waiting for us to leave.||||If you’re wondering why I didn’t prepay, it’s because I had called back after making the reservation to ask about payment options, and I was told they accept payment on arrival.||||Frustrated, I demanded to speak with the manager, hoping for a resolution. But the so-called manager was just as unprofessional. The best he could offer was a cup of tea and a half-hearted apology, saying "These things happen." No effort was made to find us an alternative hotel, no concern for our situation.||||Mind you, this entire time, my family was left standing, I was holding my 1-year-old baby, and it was already 3 PM. Not a single staff member showed any concern.||||In the end, it was the kind Bajaj driver—not the hotel—who helped us find another place to stay by calling different hotels on our behalf.||||The staff, the manager—everyone at this hotel was unprofessional, unethical, and completely unhelpful. I am beyond grateful that we did not end up staying there.||||I strongly advise against booking this hotel. DO NOT GO TO MORA...

Our family’s stay at Mora Heights Lodge in Arbaminch, Ethiopia, was nothing short of extraordinary. Though we only spent one night, it was enough to leave a lasting impression on us, filled with stunning views, warm hospitality, and an atmosphere that exudes tranquility.

The lodge is perched in a spectacular location, offering breathtaking views of both Lake Abaya and Lake Chamo. From sunrise to sunset, the scenery was nothing less than mesmerizing, with the shimmering waters stretching across the horizon and the lush landscapes creating a picture-perfect setting. Waking up to such a magnificent view felt like an escape into nature’s masterpiece—an experience that will stay with us forever.

Beyond its incredible vantage point, Mora Heights Lodge delivers on comfort and charm. The rooms were well-designed, combining rustic elegance with modern conveniences to ensure a restful stay. Whether relaxing on the balcony or enjoying the cozy interiors, every space was thoughtfully curated to enhance the overall experience.

The service was equally impressive. The staff welcomed us with warmth and attentiveness, making sure we felt right at home. Their hospitality added a special touch to our stay, elevating the experience from simply enjoyable to genuinely memorable. From helpful recommendations to friendly conversations, their dedication to guest satisfaction shone through at every interaction.

Dining at the lodge was another highlight. We indulged in delicious meals prepared with care, featuring fresh, locally sourced ingredients that brought out the authentic flavors of Ethiopia. Enjoying a meal while gazing out at the lakes was a sensory delight—a combination of taste, sight, and serenity all in one.

Though our stay was short, Mora Heights Lodge offered the perfect balance of relaxation and natural beauty. It’s the kind of place that captures the essence of Arbaminch—where landscapes inspire awe and hospitality warms the soul. We left feeling refreshed, grateful, and eager to return for a longer stay in the future. If you’re seeking an unforgettable experience in Arbaminch, Mora Heights Lodge is a destination that...

The hotel is situated in Arba Minch (also spelled Arbaminch) in the Southern Nations, Nationalities, and Peoples’ Region of Ethiopia. • Address: Secha, near the Arba Minch University Faculty of Business & Economics Road. • It is approximately 2.9 km from the rim of Nechisar National Park according to one listing. • It offers vantage points where you can see the surrounding lakes and highland forest area. For example, one review mentions: “The view is amazing! … You can see mountains, lakes it feels like you are floating on top of the landscape.”

Accommodation & Facilities • The hotel is listed as a 3-star property with 36 rooms. • Rooms feature amenities such as: • Balcony and seating area. • Free WiFi in rooms. • TV (LCD) with satellite channels in some listings. • Safe deposit box in some rooms. • Guest reviews highlight: • Cleanliness and comfort with many positive comments about the view and staff. • Free self-parking and an on-site restaurant in some listings. • Standard check-in and check-out: Check-in from about 12:30 onward, check-out by ~13:00 (according to one listing) though you’d want to verify...