Spa hotel Scandic Aulanko — Hotel in Hämeenlinna sub-region

The spa and hotel customers are mainly families with children. And all the nose and chaos that comes with this kind of lifestyle is brought to the premises of Scandic Aulanko. Atmosphere: A time capsule of an old age and some playground on the side. Understaffed and abandoned.

The room had old/outdated furnitures and the sockets were located at inconvenient places, when you consider that one wants to charge a mobile phone. The room cleaning is non existent and the floor was sticky. The view from the room was a parking lot. The wall were paper thin and you could hear everything e.g footsteps, regular talking, kids running, drunken yelling. Although a spa hotel the slippers are not included in the room price. The dinner at the hotel's restaurant was a joke. The menu mainly consisted of burgers and not any special ones. The other options were beef, salmon and Caesar's salad. So not suited for people who wish to eat healthy. The gym-room as called, is just placed there to check a box on someone's checklist and not for people to workout. Random gym equipment installed in a small room. Kuntohuone ✅. The breakfast buffet has a bit of everything and the staff quickly takes the empty plates away. The spa is open for both guests and the public and it's crowded at the weekends. It was different swimming pools e.g open-end,cold,warm. None of those for actual swimming, just for relaxing. In the middle of the spa in the pool area there a small kiosk that people can buy snacks and alcohol. The saunas are in the changing rooms so separated by gender.

Would I recommended to anyone? Well if you don't care about your surroundings, quality of food, your health and noises, Spa hotel Scandic Aulanko is the best place to exchange germs...

Disappointing Stay Despite Good Location – Needs Immediate Improvements

We stayed at Scandic Aulanko during the Wanaja Festival and had high expectations for our visit, especially given that we had booked a Superior room with a sauna (room 401). Unfortunately, the experience was below expectations in several key areas.

Firstly, the shower in our room only provided cold or barely warm water. Hotel maintenance did come to inspect the issue and acknowledged the problem, stating they would try to get a plumber. However, the issue was never resolved, and we were not updated at any point. At check-out, the matter was simply apologized for, but no gesture of goodwill or compensation was offered – which felt dismissive considering the inconvenience.

The room itself was dated and lacked air conditioning, which was surprising for a Superior category room. Luckily, the weather was not too hot during our stay, but this could have been a major issue during warmer days.

Secondly, the breakfast experience was unpleasant due to small birds (sparrows) flying freely inside the restaurant, landing on tables, eating food from the buffet, and even defecating on furniture. Several guests pointed this out to the staff, but they seemed unaware of the hygiene concerns this posed. This is clearly not a one-time issue, as the birds appeared to be very familiar with the space.

We appreciate that the hotel is in a scenic location and has potential, but our experience suggests that both maintenance and hygiene standards require serious attention. With proper follow-up and proactive service recovery, the stay could have been salvaged – but as it stands, we left...

We stayed at Scandic Aulanko during the Wanaja Festival and had high expectations for our visit, especially given that we had booked a Superior room with a sauna (room 401). Unfortunately, the experience was below expectations in several key areas.||||Firstly, the shower in our room only provided cold or barely warm water. Hotel maintenance did come to inspect the issue and acknowledged the problem, stating they would try to get a plumber. However, the issue was never resolved, and we were not updated at any point. At check-out, the matter was simply apologized for, but no gesture of goodwill or compensation was offered – which felt dismissive considering the inconvenience.||||The room itself was dated and lacked air conditioning, which was surprising for a Superior category room. Luckily, the weather was not too hot during our stay, but this could have been a major issue during warmer days.||||Secondly, the breakfast experience was unpleasant due to small birds (sparrows) flying freely inside the restaurant, landing on tables, eating food from the buffet, and even defecating on furniture. Several guests pointed this out to the staff, but they seemed unaware of the hygiene concerns this posed. This is clearly not a one-time issue, as the birds appeared to be very familiar with the space.||||We appreciate that the hotel is in a scenic location and has potential, but our experience suggests that both maintenance and hygiene standards require serious attention. With proper follow-up and proactive service recovery, the stay could have been salvaged – but as it stands, we left...