Due to the Pesäpallo's (Finnish version of baseball) annual East-West event, hotel prices in Kouvola were at their peak, so it was more reasonable to settle for the offerings in Kuusankoski, which is located less than 15 minutes away. Expectations were not very high regarding a basic three-star hotel, but this hotel exceeded all our expectations. The reception is not open 24 hours, and I understand that this is why the star rating cannot be higher. The breakfast was excellent, the room spacious and clean, and the service was top-notch. Daytime temperatures had been hovering around 30 degrees for a few days, and the hotel sent a warning via email in the morning, stating that unfortunately, there are no air conditioning units/cooling devices in the rooms, but table fans are available. With a mix of fear and hope, we checked in, but luckily there was a separate air conditioning unit installed in the room that managed to cool the room to the desired temperature. Overall, the price/quality ratio...
Read moreMy friends booked this hotel blind without checking TA first. Having stopped there and since read the reviews I think it gets a bad press but does ask for it. I can easily imagine Reception being closed from midday Sunday as Brian N discovered. It reminds me of a visit to Warsaw I did in 1975. Staff are sort of helpful but gormless and that has nothing to do with any language issue.You're better off asking fellow guests for reliable information. The rooms were clean enough and the bed comfy too. The TV did n't work and was 'unrepairable' apparently. Breakfasts were typical Finnish stuff and pretty good. There seemed to be another restaurant in the hotel but we could n't find out when it was open.There is a bar attached to the hotel which was useful.There are a few other bars within walking distance along with fast food joints at reasonable prices.Would n't fancy staying here on my own though...all a bit depressing...
Read moreThis is supposedly a hotel but is the first we have used where the reception is closed from midday on Sunday, instructions how to get in are on the door and are in poor English. Basically you have to walk right round the hotel block to find the bar whose owner is the guardian of the hotel although he doesnt work for it. Anyway he gave us the key and showed us our room, number 101!. Handy right by the door but as a result noisy as anyone coming in wants to talk outside your room or wheel in very noisy troilleys. Not a good room for a sleep. Room is at best average. Everything basic was there except milk for the tea/coffee. WIth no receptionist we had to go without. Sauna was not open on Sunday as we were told by an irate American on arrival. Breakfast was average. Supposedly there is a restaurant but we didnt find it. Anyway the saving grace of our one night here was the greek...
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