hotel Kultahippu — Hotel in Northern Lapland

Absolutely amazing hotel, everything was highly satisfying and exceptional. ||The apartment is clean, spacious and modern, features a very well equipped kitchen, a private sauna, a great sized bathroom, a nicely furnished living room with a dining area and a separate bedroom. We liked that here are enough place for your stuff as there are spacious wardrobes in the apartment, so you could feel yourself totally at home, as you don't need to dress up from your luggage. Heat was perfect, we never felt cold. Bed is very comfy and has a great size. The area is quiet, calm and yet centered, easy to reach anything by walk. Last, but not least the staff was very nice and friendly all the time, they helped us whenever we had a question and never had to wait even for a minute at the reception to get someone who could help us. I have stayed at most of the worldwide known hotel chains and this hotel has definitely overperformed many of the big names. Would love to come back and I wish we could stay here for weeks or even for...

Overall, our stay at the Kultahippu Hotel was delightful, primarily due to the exceptional quality of the food served. Each meal was a culinary delight, with a wide variety of options to please everyone's taste buds. The staff, for the most part, were incredibly friendly and accommodating, adding to the pleasant atmosphere of the hotel. However, our experience was marred slightly by one encounter with a receptionist who seemed less than pleased to assist us. When we requested an extra towel after visiting the sauna, her initial response was less than satisfactory, stating that the hotel typically only provides one towel per guest. Despite this initial setback, she eventually provided us with the additional towels, albeit with an air of reluctance. Additionally, while our room was impeccably cleaned on the previous day, it was not serviced today Nevertheless, the overall experience at kultahippu Hotel was still positive, with the outstanding food and generally friendly staff outweighing these minor...

I have already booked and paid for a stay at this hotel for February 2026. Since August 2025, I have sent several emails regarding my reservation and activities, but I have received no response at all. This lack of communication is extremely frustrating and unprofessional.||When guests book far in advance and make full payment, it’s only reasonable to expect timely and respectful customer service. Unfortunately, that has not been the case here. It’s disappointing to start a long-anticipated trip with unanswered questions and silence from the hotel team.||I’m still hoping the actual stay will meet expectations, but the way this has been handled so far does not inspire much confidence. I strongly urge the management to take guest communication seriously — it matters, even...