Hotel Haikko Manor & Spa — Hotel in Porvoo sub-region

SUMMARY: 3 of 5. [Room-review of room 314, exclusive room, sea view..] Nice place but it does NOT deliver compared to pricelevel (it is dated!). I don't feel that I got in comparicy to what I payed, appr. 260 €/night. Adverised on www as Luxuary. It is not luxuary any longer, sorry!

ROOM 2,5 of 5 ☆ [based on price] No floorheating in bathroom. Temperature below 20 degr C at night/morning, not adjustable asked frontdesk after 1'st night of 4. Arriving Day 2 - no change. No desk, no pen/paper - even in a very big room. In desperate need of upgrading of room, toilets etc. Feels "tierd" and dated. Not at all as fresh as ex 330. (But fully paid for...) Housekeeping did not refill empty soap pumps. To many TV-channels are finishspoken, just a few englishspoken, no swedish spoken. Sofa-group seems (and fells when using it) to be like 25 years+ old AND used a lot. Jacuzzi in bathroom the only luxuary in my suit (45 mns to fill it up!!) - however tap water is not warm enough to keep the big jacuzzu warm enought until full and possibleto use the bubbles... Room very quiet - good. Malt inbetween the, former white, bricks in toilet - bad.

SPA: 5 of 5☆. Not very big but big enough, jacuzzi, pool and saknas and cold-pool, 12 °C. The best with my stay.

BREAKFAST 3 of 5. No omelett chef, no fresh orange juice, no cappucino nor espresso - just black coffe, no cold fresh salads. Bake Off breads of from frozen. To get to Main building and breakfast - You actually have to go outside, in the snow, cold weather - fully dressed... Every Day exakctly same on buffét, not making it "luxuary"... Opens late, 7 am! Scrambled eggs is not made from scratch, I'd say.

RECEPTION 4 of 5. Friendly and helpful but calling to get temperature fixad did not help until reminded after arriving day 2.

SERVICE: 2 of 5. *Bistro and bar at Hotel Buildning was CLOSED day 1 and 2!! Poor service for guests and apparently guest service is 2'nd in this case. Sadly for us! *Housekeeping ever 2'nd day olny!! If You don't tell front desk to do it Daily. This is due to enviromental statement from Hotel...Well Good Intention. It is if course a way to save money - and they don't even offer a bonus in reception store or bar for this to their guests as in US, Switzerland etc... New Good Buiseness for many Hotel after CV-19 - DON'T ACCEPT THIS!!

SUMMARY: 3 of 5. Nice place but it do NOT deliver compared to pricelevel (it is dated!). I don't feel that I got in comparicy to what I payed, appr. 260 €/night.

I can't refurbish room, nor change/update breakfast but what I could have a dialog with reception - I HAD that dialog during my stay.

BTW: No supermakts or restaurants near Hotel. Car recommended or...

The hotel was absolutely great, we had a very comfortable stay. The views were amazing, there was a beach for guests and a dock from which you could jump into the sea.

The manor was delightful, so beautiful from the inside and out. The breakfast was served there and it was absolutely amazing, it had everything one could possibly want. We also went to the manor restaurant, the menu was limited but the food was very good. Only down side is the food is a bit on the expensive side.

We stayed at the spa part of the hotel, we had two rooms, one standard and the other superior. Both rooms were great but the standard room did not have any air-conditioning. This was a big problem as the whole weekend there was over 30° outside, and keeping the window open due to the bugs was not an option.

Lastly we used a lot of the spa amenities. the massages and cryo therapy experience were great. However, the spa itself wasn't. It's too small for the size of the hotel, we ended up going only once during our 3 day stay because it was always so full. The time we did go, we only got to go into the big pool, as the jacuzzis, saunas, infrared rooms etc were all completely occupied.

Overall our stay was wonderful, and I would definitely recommend this hotel to anyone looking to get away from your busy life. The only things to note is that the hotel is a bit run down, the halls and elevators need to be renovated and all rooms in a 4 star hotel should have air-conditioning no matter if standard...

We stayed at the hotel 3 nights, rented a car at the Helsinki airport. We arrived Thursday evening and were offered Spa booking only for the next day, and we chose to book 3pm. We were glad to do so, at 3:30pm it started to be little crowded and by 4 pm, little overcrowded to our taste. I have to say that we managed to wiggle around and find a spot for us in jacuzzi, or sauna. But it kind of ruined the “relax vibe”. Saturday Spa situation was only worse. Breakfast is served in the Manor. It was lovely atmosphere the first day, mainly because we came very late and the crowd was gone. Only few other guests and us. I loved the piano music, very nice taste. Again the weekend felt little overwhelming. I enjoyed the salmon option for breakfast. Coffee was simple but nicely strong. We got no housekeeping in our room # 321 first 2 days, which was unexpected, but accepted. The hotel was a buzzing place. Room was dated, mainly the bathroom, but still nice. Shower door not properly latched. We had an extra bed in our room (40 EUR). Our teenager didn’t pack swimsuit, we went to Porvoo and did an easy quick shopping there. We went for several walks around the Hotel. The Bay Area is so lovely. But also a walk through the woods, there is a trail. And streetlights are on if you choose to go in the dark. Of course the snow makes the place more magic, it was a lovely experience just a short ride...