First Class Belfort — Hotel in Belfort

Absolutely appalling experience with their electronic check in ( on two occasions) First time arriving at 10 pm it recognized my booking but refused FIVE of my cards (each well in credit) had to drive another 70 km to find an alternative hotel. Took me a HUGE amount of phone calls and contacts to get my money back - Including having to send my passport photocopy by .pdf!!!!!!)). This week for lack of choice I tried to stay again this time the machine (broke) after accepting my card. I then had to pay again with the lady (who was then at reception) I still do not know if I have paid twice - SHAME ON YOU Premiere Classe but thanks to the lady who came off her break and opened the door to try and sort out...

If you do that there is great possibility that you will get charged twice as their booking system does not work. See the comments from other travellers. If you try to get your money back, no chance as the hotelier blames YOU (customer ) for their incompetent staff. Being a frequent travel I must admit that I have never seen this before where customer has to pay for the mistake of the staff. And don’t worry, the rooms are not worth staying there either. The bed linen had human hairs in it, I leave the imagination upto from which part...

Reading the reviews I was anticipating a real dive, but the hotel turned out to be a very simple but OK place to spend one night. After all, you get what you pay for and I would say there you get even a bit more when compared to an Accord F1 hotel. It was clean and showers very small but excellent water pressure and heat. Even air-conditioning.||The only bad things were the stairs and the cigarettes everywhere ...||The automated check-in system worked great.||The on-place manager was...