Le refuge des étangs de Bassies — Hotel in Foix

Deplorable and greedy behaviour from the operators of this refuge. We arrived at 2:30pm but we would not be able to access our dormitory until 5:30pm. For the next 3 hours, paying customers were not allowed to use the toilets and were told to go outside.

Once 5:30pm rolled around the toilet was unlocked and we then discover that toilet paper must be paid for and the seats on the toilets have been removed.

The greediness is extended further. Showers are also paid for (but I can understand this position) but there is no lighting in any of the dorm rooms in what I can only assume is an effort to save money on electricity and that the owners don’t trust guests not to steal light globes.

We are over 1 month into walking the GR10 and not once at any other accommodation have I seen this kind of greedy behaviour and being treated like a thief.

The dinner was overpriced and the breakfast similarly woeful but that is nothing compared to the toilet situation.

If you are hiking the GR10, just add a few hours to your day and go to the next town. Do not reward...

Absolutely loved our stay at Refuge de Bassiès. The location is incredible, surrounded by mountains, lakes, and peaceful trails. It felt like a proper escape from everything.

The staff were really welcoming and kind, always happy to help or have a chat. You can tell they put a lot of care into running the place. The food was a hearty, and satisfying after a long hike.

The dorms were clean and comfortable, and the common area had a great atmosphere.

If you're hiking in the area, definitely make a stop here. It’s got everything you need, with a warm, down-to-earth vibe that makes you want...

We got a room that was bedbug-infested: bedbug excrements in corners, blood streaks on mattresses, found 5 living bedbugs that had obviously fed last night. When we told the staff we were immediately assigned to a vacant room that looked way better: no alive bedbugs, no blood streaks, no bedbug excrements. The next morning we found that it had been to no avail after all. We had been bitten and I found three bedbugs that seemed to have fed on me. Overall cleanliness bad. I don't recommend going there. 2nd star is for the uncomplicated reaction...