I've stayed in this hotel 2-3 times between 2016 and 2018, that time my review was 4 out of 5 but after my stay during Oct 2023, it dropped to 0 drastically. Unfortunately the room I've stayed was infested by bed bugs. I was bitten but I didn't see them at first.The night before my last night, I woke up in the middle of the night for toilet and turn the lights on. I was shocked to see numerous bed bugs crawling on my bed. They changed my room and said that they're sorry but the new room was horrible, it was so dirty. I saw two comments about bed bugs written before. My friend on 6th floor ( I was on 5th) also had the same problem, probably her room was even worse because she was bitten worse than me. Apparently they're not taking cautions about this. I highly recommend you to...
Read moreDuring the feverish days of the Cannes Lions, when the city overflows with glitter and haste, finding a hotel where value still meets dignity feels like stumbling upon a lost art. And so — out of necessity, but also by chance — I arrived here.
It is not the Majestic, nor does it try to be. And yet, in its humble gestures, I found something grand hotels have long forgotten: unforced courtesy, kindness without expectation, the quiet warmth of those who welcome rather than serve.
Where others offer marble and distance, here you find humanity. Honest people who work with care, respect, and perhaps even tenderness. In an age where everything is for rent, this hotel — modest, steady, sincere — felt, at last, like a place...
Read moreIts worst experience of hospitality of my life time. My daughter along with other 2 kids and one senior citizen trapped in elevator. When I raised this issue to management they show very poor response to this situation. After 5 mins when I asked what's the status. Desk clerk answer " I don't know. Other people start panic than Director himself answer " I DON'T CARE ". I don't want to talk to you people. That was very surprising, director of hotel answer like this!!!! Even they failed to give ETA for response time from technician team. I will NEVER stay in this chain hotels and also will tell this story to all my friends and families before they visit...
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