Château de la Rode — Hotel in Le Vigan

Don't go- the owner cancelled our booking just before the arrival and charged us for the night we haven't stayed!

We were doing a road trip across France in August 2020 and had 2 nights booked in this hotel. We were already 1.5 hours away from the place when the owner texted me and said that as we didn't arrive before 7pm he refuses to accommodate us. We called him and asked kindly if he can leave us the key somewhere but he was very aggressive and rude and told us that he cancels our reservation. No way we could expect this from an owner of a so-called 5 star hotel!!! Just to clarify that he hadn't contacted us before to ask what time we were planning to arrive. So we found ourselves in the evening in a very remote area with 2 young kids in the car having no place to sleep!! Moreover, the owner charged us for one night stay even if we haven't stayed at his place! I'm a frequent traveller but I've never seen anything like this before. Avoid this place...

Don't go- the owner cancelled our booking just before the arrival and charged us for the night we haven't stayed!||||We were doing a road trip across France in August 2020 and had 2 nights booked in this hotel. We were already 1.5 hours away from the place when the owner texted me and said that as we didn't arrive before 7pm he refuses to accommodate us. We called him and asked kindly if he can leave us the key somewhere but he was very aggressive and rude and told us that he cancels our reservation. No way we could expect this from an owner of a so-called 5 star hotel!!! ||Just to clarify that he hadn't contacted us before to ask what time we were planning to arrive. So we found ourselves in the evening in a very remote area with 2 young kids in the car having no place to sleep!!||Moreover, the owner charged us for one night stay even if we haven't stayed at his place! I'm a frequent traveller but I've never seen anything like this before....

My boyfriend and I spent a night in Chateau de la Rode and we had an excellent stay. The rooms are beautifully decorated and spacious, with en suite bathroom with jacuzzi. Our hosts Didier and Murielle went out of their way to make us feel welcome: after an excellent breakfast on the terrace in the morning, they gave us advice on routes for hiking the next day, and even gave us a beautiful packed lunch for our hike. We had dinner at the local restaurant recommended by our host, La Filature, located just 5 minutes walk from the chateau. A really lovely place - perfect for a...