Château de Saint Paterne — Hotel in Mamers

From arrival to leaving for a one night stay the experience was terrible. About the only positive are the lovely gardens surrounding the property. We were kept waiting in the reception area whilst the lady was on the phone - no one else around. We were shown to a room and our hearts sank. It was beyond awful. All of the curtains were stained and dirty, the sofa was ripped, the rugs in the bedroom and bathroom are old and look like they have never been cleaned. The sink and bath are chipped and old and the cabinet was stained and extremely worn. The windows are all peeling and the blinds in the bathroom are stained. The throw on the bed was not clean and the floors were dirty. Then there was dinner. Everyone is given the same meal which is fine but you would expect quality if no choice given. The starter was tomato tart- my pastry was raw and the waitress (who was lovely) asked me if okay and I explained it was uncooked- zero acknowledgment from the kitchen. The main was bearable. The dessert tasted like washing up liquid although other guests cleared their plate. When checking out (after waiting again whilst issues with other guests were being sorted) I politely explained to the lady the problems she shrugged her shoulders and ushered us out of the door! We have travelled all over the world to all types of accommodation and this is the worst experience we have had. This stop was one night of a trip staying in five places over ten nights and all of the others were beautiful. This is not a low cost rate and is severely over priced. We are very aware of the nature of older authentic properties and have stayed in many. This is not even near shabby chic it is dirty and shabby. Having read the proprietors responses to other negative posts I am expecting a very curt reply. This was also part of our honeymoon trip after getting married in France. It will be unforgettable but for all of the...

We stopped off here en route to the Dordogne. The hotel itself is beautiful, just like being a house guest in a gorgeous chateau. The pool area is exceptional, with hot tub, lovely pool, sun loungers, sauna and honesty bar. Lovely grounds and terraces. Room was comfortable and quirky, authentic chateau style. Loved the relaxed feel, honesty bar etc. What let it down was the dinner, which we had high hopes for and were expecting a gourmet treat. Instead it was barely edible, a starter of beetroot “gazpacho”, which managed to be both lumpy and watery, woefully under seasoned and frankly odd. No-one on my table finished it. The main course was a chicken breast (mine was underdone), with roasted new potatoes (soggy) and creamy peas. Taste was pleasant but bland and I can cook something far better myself. Pudding was a few slices of micro thin pineapple and a tiny shot glass of frozen pina colada with a few pomegranate seeds, perfectly edible but not substantial or skilful. The cost of all this was €52. Breakfast cost €26 each and was not much more than some cereals, baguettes and bog standard mini croissants. The whole overnight stay for 2 adults and 2 teens sharing a bedroom suite (sofa bed) was over €700, we loved the place but the food was truly below what we should have got for that price. Maybe chef was having...

Lovely Private house full of charm and personality. Beautiful decorated Communal rooms ( not so sure about bedrooms) There are many things about it that we LOVED 🤍🤍 the food/ and the overall feeling, gardens. It was quirky and more charm than a formal hotel setup .. The grounds are large and green, one feels relaxed and at ease..

however one can feel the lack of attention to detail and cleanliness - that is not done to an immaculate standard ( far from it ) for those that value it .. Bedcovers & pillows don’t match , there are stains in the curtains and bed covers, curtains were dirty and dark from dust…bathrooms looked and felt tired and again not so Clean ( limescale in the shower was Beyhond acceptable..). Not to mention the wardrobes.. I would not consider hanging my clothes in there .. smell and dust was more than we wanted to see. We love old houses as we live in one but windows , bathrooms and linen has to be fresh and clean.. Stunning gardens but when it came to seating and relaxing we had to do the cleaning of the garden furniture ourselves .. (we understand it’s autumn 🍂 but still.. ) Much Room for...