Corsica Lodge — Hotel in Sartène

First of all, the camping site itself is really pretty. Spacious pitches, beautifull swimming pool, and a quiet atmosphere. It's not far from some big supermarkets, and a couple of pretty beaches are nearby.

Second, the owners are completely crazy scammers that have zero interest in being customer friendly.

I booked a furbished tent, which on the website clearly stated included a private bathroom and kitchen. It did say the bathroom was located outside the tent, but it clearly was added as a private part of the tent. When we arrived, there was no bathroom and we were told you have to use the camping bathrooms. This is fake advertising, because when a tent clearly states "bathroom" on the inventory list, it means your own bathroom, not a shared one. We explained our issue with the receptionist, and she tried her best to help us by providing us with an other tent (which was way too big and also still dirty, but that was okay since there weren't any other ones available and we were just wanting to get what we booked, so including a bathroom). After unpacking, a screaming owner came to our tent, acting like we were asking for a free upgrade. I showed him the screenshots I made, which clearly stated there should be a bathroom, but he said the website was wrong and it's not his problem. We did book on their own website, not through another party. He never came with a solution (except asking us to pay 800€ extra for a dirty bungalow) and kept screaming, not only at us, but also at his receptionist (who was the only one trying to help). We soon understood that trying to come to a solution wasn't going to happen. The owners wife admitted that they were wrong, but still refused any solution. She told me she can't change the discription on the website, and it's all somebody elses fault. The next day, the website was magically changed. I included screenshots from our booking, and the day after the altercation.

It was all so ridiculous, and after driving 20 hours and sitting for 5 hours on a ferry with 2 kids (and me being pregnant), we chose to just take a more expensive tent and leave 4 days earlier (we even overpaid, and did not get that back either) because the owners kept asking for more money instead of fixing their mistake. They also refused to just gve back our money and let us leave. The new/more expensive tent also had a broken airconditioning (that was not fixed until the day after) and still had linnen from the previous occupants on the bed.

We are roadtrippers and go camping 6/7 times a year, for years, and have never ever experienced such bad customer service. We did not expect anything special, just to get what we paid for. Since I am pregnant and blind in one eye, going to a bathroom on the campground is not possible for me in the dark. Everywhere we stay, we book a pitch or tent with private sanitary. I read the website on multiple occasions, and double checked everything. The whole thing was fake advertising, and just sad.

Sadly this ruined the whole vibe. The girls working the reception are nice and do try to help though.

We also paid 300€ of deposit, and it took them 1.5 months to pay it back, so that's also something to...

The boss of the camp is violent and his bartender also. They are rude, without manners and they beat the guests (e.g. me). Only police calms them down.

Response to the camping site: First: I did not have neighbours in the camp. So they could not tell anything. I did not have any contacts with other guests because I left the camp after breakfast and returned at night. When you were beating me, a guest who tried to calm you down told me I was right.

Second: The bartender told me to leave the camp when I asked him how to enter. Then he told me to go around even though the doors were closed. I told him something back and then both the bartender and the boss physically attacked me and the same time. That is how they showed their courage.

Third: Police came after I called them and when I told them the boss was beating me when asked. And after I told them that the boss was treathing me he will beat me again the next morning. The police later put him on his place, since I said by myself, that I will leave the next day and that I do not want to see him or speak to him again. The boss did not dare to show up the next morning.

I am camping for 25 years now and I was in this camp 17 years ago. The management was different then.

Did you really think I will return ever? Who would stay in a place that is run by uncivilised people who only understand violence. No wonder the camp is half empty even in the high season.

And you know your lies will not help to clear your name. And dragging my family into this does not help your lies either. It just shows how small you really are.

Second response to the camp site: Your second response only confirms what I already wrote, that is how small you really are....

J'ai lu tous les commentaires au sujet du camping Olva. Certains ne sont vraiment pas génés sur les commentaires. Si vous n'aimez pas entendre des hiboux la nuit dans un lieu naturel, boisé, il faut plutôt réserver un camping au sein d'une ville. Certes, les bungalows ne sont pas de premières jeunesses mais pour passer 15 jours en famille, ils font vraiment le job. Le matériel est fonctionnel et permet de passer de bons moments en famille que ce soit pour l'apero les repas ou pour être tranquille. D'ailleurs les emplacements sont bien espacés. Les matelas sont bons. C'est le premier camping où nous dormons vraiment bien dans les lits. Et nous en avons fait des campings! La piscine est à l'entrée du camping mais en vacances, on va pas se plaindre de faire un peu de marche jusqu'à la piscine. Même si ça prend 10 mn. Notre fille de 7 ans ne s'en plaint pas du tout Au contraire d'un commentaire lu, je vous rassure, la piscine est très bien entretenu. Étant possesseur d'une piscine de 24 m3, je peux dire que l'entretien demande bcp de travail. Et bien le propriétaire fait le job et on le voit chaque jour entretenir la piscine. L'eau paraît froide, peut être parce que la piscine commence vers 15h00 à être à l'ombre à certains endroits du aux arbres autour. Mais une fois dedans, on y est très bien et on s'y amuse bien. Pour les animations, quand nous sommes arrivés, nous pensions qu'il y avait des animations chaque soir (style les campings paradis ou autres du genre). Un peu déçu par le fait qu'il n'y en ai pas au début du séjour, car nous prenons toujours des campings avec animations. Mais finalement, c'est très bien comme ça. On passe aussi de bonnes soirées en famille et on peut s'y on le veut se faire des compagnies de vacances et manger ensemble. Ça paraît plus compliqué quand il n'y a pas d'animations mais finalement non. Le camping nous permet de faire cette démarche de se rapprocher des gens et de discuter avec eux, de prendre le temps, chose que nous n'avons pas lorsque nous bossons. Étant infirmier liberal, je sortais la veille d'un soin de fin de vie très compliqué a gerer. Le fait que les soirées au camping soient tranquille, me permet aussi de decompresser vraiment et de mettre de coté mon travail. Il y a 2 soirées (mardi et vendredi) repas et chansons corses et françaises. Pour ce qui est du restaurant, les pizzas sont excellentes. Dans le coin c'est les meilleures pizzas. Point fort, j'ai demandé le premier soir à ne pas avoir du roquefort dans la pizza. En mangeant, j'ai senti qu'il devait y en avoir. Le patron m'a expliqué que c'était du gorgonzola et pas du roquefort ( moins fort à priori). Mais je n'aime pas du tout ce genre de fromage. Il m'a de suite changer la pizza. J'ai bcp apprécié son geste et je le remercie. Un petit point faible et l'éclairage. Mais avec les portables nous avons tous une lampe de poche. Le camping est propre, les sanitaires aussi. Il nous reste 5 jours au camping Olva et nous allons continuer à profiter du cadre, de la piscine, du restaurant et des excellentes pizzas. ( quand vous lirez ce commentaire, nous n'y serons plus surement). Merci aux personnels du camping, du restaurant et de la direction pour ses belles vacances en Corse que nous visitons pour la...