Hôtel de l'Abbaye — Hotel in Thonon-les-Bains

We stayed here for to nights as part of a walking holiday. The room was fine - good shower and balcony with a view over the river. Dinner the first night was dreadful; service slow, and like the previous reviewer we had a pensionnaire arrangement. Having been told the menu in advance and ordered wine accordingly, the waiter brought a different dinner entirely without warning or consultation unfortunately consisting of an ingredient to which I am severely allergic. They left one meal for my husband and then eventually brought me another dish but not of a comparable standard. Dessert was equally poor - semi-fermented fruit salad with a squirt of cream - clearly from a can.||We complained and the following evening the dinner improved immeasurably and was perfectly fine.||The breakfast was as disappointing as slowinfastout suggests - a mirror of our experience. At no time were we offered an apology other than by default. ||Staff appeared not to value such business which makes us wonder why they signed up to...

Went for a short skiing break over New Year. I haven't got a great deal to add to the other previous positive reviews but would like to emphasise how good the food is and what great value the hotel represents. We paid 73 Euros per person per night for half board. Dinner was 3 courses plus a cheese board. All the courses were generous sized portions and very well cooked. On New Years Eve, there was a supplement of 40 Euros but that was for seven courses and well worth it. ||The bedroom was good sized, the batroom decor perhaps a little dated looking. ||There is no ski / boot room so skis are locked in the 'petit chalet' out the back and boots are taken to your room. As such we could have done with a mat or a bit of old carpet to put them on to dry but my French wasn't up to asking for that but I'm sure they would have helped if I had as they were very helpful with everything else. If I was going back, which I would like to, I would probably buy a pair of plug in...

We started in Hotel de l'Abbaye for two nights as part of a walking holiday. The room was quite nice, very traditional with a small balcony. The shower was good but the loo seat fell off a couple of times. We ate dinner on the Terrace by the river and the food was very good but a little too salty for our tastes. We asked to upgrade our dinner package from the 28euro menu we had been given as part of our holiday, to the 32euro menu. The extra choice meant my wife's gluten free needs were better met and the food was very good. The down side was I was charged an extra 20euros for the 2x4euro price difference. |The only other downside was the breakfast; three pastries on your plate, orange juice and a choice of tea or coffee. No GF option, the croissant and the pain au chocolate were under baked and still soggy in the middle on both days.|So not a bad hotel and maybe we were just a bit...