Hotel am Oppspring — Hotel in Mülheim an der Ruhr

I want to keep this short and fair. This hotel is part of a spa/rehab. complex. The owner is involved in the physical rehab. and the hotel. He seems to be a decent guy, but there are some issues;||1 The rooms in the hotel part of the two buildings are very small and not worth the nightly fee. It is smaller than a college dorm room.||2. The rooms above the spa (2) are large and very nice.||3. The "front desk" is only open while the spa is open.........if you arrive late (depending on weekday or weekend) you might be faced with an entry code, keys found on an interior desk and finding your own way in a strange environment with 2 buildings involved.||4. No one to carry your luggage upstairs / you are on your own. If you are old or out of shape, forget it.....there is no elevator.....and finding your way through the dark is difficult.||5. The breakfast area is very nice, as is the girl who will cook you some eggs......excellent!!||6. This is my opinion, but the owner seems more concerned of his spa business than his hotel business. This is evidenced by the fact that my shower was broken and he stated there was no part available to fix it. I didn't ask for compensation for having to take a shower in the spa, but none was offered. This is a cheap policy and doesn't look good to customers. The guy is not a particularly "bad guy", but he does not seem to want to be bothered by "hotel" issues.||7. The parking area is very small, maybe 6 cars............so, you probably won't get a "free" parking spot, as advertised. On street is very difficult.||8. There is currently heavy street construction under a tramway (looks like water conduit).....so, there is havy noise in the AM, after 9 AM..be...

The hotel is located in the old residential building - the flats have been just rearranged to the hotel rooms. Probably that's why our room was very spacious. Although, there is no lift, which was a big problem for us because we travel with a small baby in a stroller. There was also no place to leave the stroller itself on the ground floor so we had to take it with the narrow, spiral stairs to the first floor and we had to do it every time we were leaving and comming back to the hotel. Reception and the building itself is closed as soon as the spa is closed for the visitors. You get a key to the building but even if there were two of us we got only one key. |The hotel is connected with the spa and as a guest you can use saunas and the pool. Although, the water in the pool was dirty and the ceiling was covered with pipes hidden under some kind of sheet - it didn't look like in the pictures from the internet. What's more, the swimming pool is not fully accessible for the guests - there are constantly some rehabilitation activities in the pool during the day and at that time the pool is closed for the hotel guests. It's also closed quite early at the evening. We wanted to have a spa weekend so we were rather disappointed with what we got.|Summarizing, we were disappointed with the hotel and the spa itself. I don't recommend it neither for elderly people and families with small children (no lift) nor couples who want to have a spa weekend (poor pool quality and...

Firstly, if you are just looking for somewhere clean and comfortable where you can get a good night's sleep and a great breakfast then look no further - this place is EXCELLENT.||||However, if you are expecting more from a hotel then this may not be the place for you.||The 'hotel' is little more than a dormitory block adjacent to a spa/wellbeing clinic. There are no reception facilities out of 'normal' hours (you get an access code to enter the building) no bar, no dining room (the excellent breakfast is served next door - in a light and airy room), no mini bar (I belated discovered a communal mini bar in the first floor lobby) and no drink making facilities in the bedroom.||My room (room 5) was huge, light and very comfortable. It overlooks the road which is busy/noisy during the day but quiet at night. No aircon but the radiators were easy to control, fine in January but may be stuffy in summer.||Beds are comfortable, and everything spotlessly clean. Great shower though minimal toileteries are provided - just soap and shower gel.||Cable TV but only German speaking channels (except CNN).||Masses of high quality storage.||Free wifi.||Staff (the one I met) friendly and helpful.||So I wouldn't hesitate to recommend this hotel if you don't mind the lack...