Ionio Star Hotel Apartments — Hotel in Municipality of Ierapetra

Hotel is small and nice. It is located in calm small village ten meters from the sea with his own stone beach. I recommend to take water shoes because access to the sea isn't comfortable. Sea goes to the deep quite fast. Also approximately 300 meters from the hotel is comfortable beach with small stones, it's almost sand but you don't have access to the hotel bar. The sea is good for diving. There are sometimes bigger waves(chef told me that they are small that they have much bigger) so it isn't the best for small kids. Our hotel room was average size with balcony and bathroom. First day we had problem with shower but staff immediately solved it. Air conditioning was for 5€ per day but we made it without AC. Their all inclusive was quite poor. Meals repeated and for lunch and dinner was only one main food, spaghetti and some vegetables. Also desserts which wasn't tasteful. Anyway main menu was usually very good(meat or fish with rice and potatoes) but you couldn't choose. For breakfast were always pancakes, honey, jam, cottage cheese, their home made bread, cheese, ham butter and some of Greek specialities. Between breakfast and lunch and lunch and dinner wasn't food Just small cake at 4 oclock to 5 o'clock. Drinks at bar were cola, orange(tasted little bit like Fanta) something like sprite, lemon, soda and beer. During 17-22 were alcohol drinks from local brands. It was Ouzo, whisky(not very good) wine and more. Bar was just next to the beach Staff was very nice and friendly. Miss owner was at reception but she couldnt speak English. Barman John were very nice person and he could speak English. Then there were two cooks, man and woman. Man was also very nice and always greeted you "hello my friend". he also could speak English. || Completely the hotel very nice and calm with very few people so good relax. I think that I can...

We spent one week in this hotel, and my first question was how could something like this come to 3 stars???||The diferences between promo pictures and reality are visible very fast...||It is saling like 'all inclusive', but in this case it means, that lunch and dinner are serving by the staff which carefully watching you how much you are eating...so they give you 5 peaces of potatoes, two take back( because it will be too much) and one super small peace of something else...||If you come one hour before end of lunch or dinner time, there is nothing more to eat( from the main dishes)! If you are asking to get something, the answer is 'it is finished'.||So you have to fight to get your paid food, thats the secret of successful business in this hotel. The owners have no interest to the quests, you can complain or bless, they are speaking english like 2 years old child, so they dont understand you, or dont want to...||||The entrance to the sea is quite dangerous because of big stones, I wont recommend it at all.||And in the evening you can enjoy the nice 'smell' of the septic.||||Few...

The hotel had an image of general abandonment. There were communal areas with various objects, such as wellington boots and buckets, tossed away, the fire-extinguishers were rusty and in the sun, the two pools were empty with the largest one being filled as we arrived, and there was a permeating smell of sewage in the pool area.||In the maisonette, there was a very strong and suffocating smell of mould. We noticed that the toilet seat cover had mould stains that had been attempted to be removed, the wooden furniture had a mouldy off-white coating and there were clear spots of mould in the lower surface of the wooden steps. In addition, there were no tv sets, not even toilet paper rolls.||We checked out an hour after the check-in, having found another lodging. The receptionist was also assertive and rude. ||We consider this hotel being substandard and with potential public health hazard, and we feel we have been conned since what we met had nothing to do with what was...