I made my reservation via Expedia, I called a few weeks prior to my trip to ask a few questions and had a hard time calling from the US so I had a local friend call the hotel. The hotel could not find my reservation, I had my reservation number and still they claimed they do not reserve unless we paid 100%. This was contrary to the Expedia policy which assured me the reservation was made and I could cancel up to three days before my arrival. Expedia called and they finally cleared things up. I had my friend call afterwards to confirm everything had been taken care of. I arrived at the hotel, staff was friendly, room was clean but dated. The park was near by, but not much attractiveness compared to other parks. We were going to the Xetulul park which was about 25-30 minutes from the hotel. Next day, restaurant food and service was good. Wifi did not reach the rooms, but you could use it from common areas. Hotel had a small but cute pool in the patio area. Room included free breakfast, and two drinks at the bar which was a little sketchy, so we...
Read more1st time at Reu central zone and looking for a not too expensive option to stay for the night (one day trip) I foind this gem of hotel.||At a corporate rate of Q.360 (around $48), I got a doble room with AC, Fan, WiFi, Smart TV, amenities, private bathroom and more; breakfast included and private parking as well.||They have two spaces for meals, the inner restaurant and other next to a nice clean and clear pool. Also a bar which has access from both sides, in and outer main street.||Staff perform very well, great service. Overall experiences was very good, comfty...
Read moreWe stayed for two nights at this hotel, with my two cousins and my two kids, the hotel is located half a block from the center of town, its small with a colonial feel to it, has beautiful gardens and a small nice pool to chill at night. We had breakfast and dinner at the restaurant and the food was outstanding at a good price. The rooms are clean and have A/C, bathrooms small but well maintained. And above all the staff is very courteous and professional, definitely highly recommend if you happen to be on this side...
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